Guest Experience Manager

🌟 ✨ Exciting Opportunity: Guest Experience Manager at the Royal Garden Hotel ✨ 🌟

Are you ready to create something unforgettable?

We’re thrilled to announce a brand-new leadership opportunity at the Royal Garden Hotel: Guest Experience Manager – a pivotal role at the heart of our newly refurbished, luxury hotel in the heart of Kensington.

This isn’t just a job. It’s your chance to build and lead your own Guest Experience team from the ground up – shaping the way we surprise, delight, and connect with our guests every single day.

🎯 Your Mission:

Become the go-to expert for all things guest experience. Whether it’s creating magical moments, resolving challenges with style, or elevating everyday interactions, you’ll play a central role in turning five-star stays into unforgettable memories.

🌿 As part of our refreshed vision and beautifully renovated hotel, you’ll help us write the next chapter in tailored luxury hospitality.

💫 What We’re Looking For:

✔ A passion for guest service that shines in every interaction

✔ Experience leading front-of-house or guest experience teams

✔ Creative flair to surprise and delight

✔ Strong people and operations skills

✔ A positive, empowered attitude that inspires others

🚀 The sky’s the limit in this role – if you’re ready to make a lasting impact, we want to hear from you.

📍 Please note: applicants must have the right to live and work in the UK – we are unable to provide sponsorship for this role.

💬 Sound like you – or someone brilliant you know? Apply now or tag someone who would love this opportunity!

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