Guest Service Manager - Maternity Cover 24 hours

CompanyRBH

LocationAntrim, Northern Ireland, United Kingdom

Posted At1/29/2026

UK Visa Sponsorship Analytics

Analytics are greyed out due to low classification confidence (55.0%).

Occupation Type

Cleaning and housekeeping managers and supervisors

Occupation Code Skill LevelIneligible

Sponsorship EligibilityIneligible for Sponsorship

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Description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Our Benefits

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT OUR HOTEL

What you'll be doing...

Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
Support and guide the team, helping with training and encouraging everyone to deliver their best.
Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
Monitor stock levels and assist with inventory, ensuring we’re set up for success every shift.
Help with scheduling and shift planning, making sure the team is prepared and ready to go.
Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

What We Need From You

A natural people person who’s excited to take on a leadership role, with some experience in food and beverage.

Strong communication skills, able to motivate and energise team members while keeping things running smoothly.

Quick thinking and problem-solving skills to handle guest needs on the fly.

Organised and adaptable, managing multiple tasks with ease.

A team player through and through, ready to jump in wherever needed to support the crew.

High energy and a flexible attitude, thriving in a fast-paced, lively setting.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .