Guidewire ClaimCenter Business Specialist

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.

Key Responsibilities:

Collaborate with business stakeholders to elicit, analyze, and document requirements for Guidewire ClaimCenter module

Translate business requirements into functional specifications and user stories for development teams.

Facilitate workshops, interviews, and meetings to gather requirements and validate solutions.

Work with technical teams to ensure requirements are understood and implemented correctly.

Develop process flows, use cases, and test scenarios to support solution design and testing.

Participate in system configuration, data mapping, and integration activities.

Support user acceptance testing (UAT) and provide training to end-users as needed.

Identify opportunities for process improvement and recommend Guidewire best practices.

Maintain documentation and ensure traceability of requirements throughout the project lifecycle.

Act as a liaison between business and IT teams to resolve issues and ensure project success.

Preferred Skills:

Guidewire certification(s) is a plus.

Experience with system integrations and data migration projects.

Knowledge of insurance regulations and compliance requirements.

Familiarity with Agile methodologies and tools such as Jira.

Excellent communication, presentation, and interpersonal skills.

Basic knowledge of SQL for data analysis and validation.

Ability to work independently and as part of a cross-functional team