HCM Implementation Consultant

ADP is hiring a HCM Implementation Consultant!

Location: Our Staines office

Hybrid working: 3 days in office and 2 days from home

• Do you thrive in a results- driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
• Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments?
• Are you looking for an inclusive environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to make your mark?

ADP is hiring an HCM Implementation Consultant to support the launch of our new HCM product, ADP Lyric, in the UK. In this role, you'll combine your analytic and project management skills with your ability to simplify complex information, helping customers develop the skills and confidence to use our products with ease.

As part of a dedicated team, you will work closely with clients to understand their ecosystems and requirements, guiding them toward best practices with ADP Lyric HCM. You will collaborate with our backend team in Bucharest and receive training on ADP Lyric, with mentorship from our experienced team in the US. This is an opportunity for core, experienced consultants—preferably with backgrounds in implementing systems like Workday, SuccessFactors or Oracle—to grow into as we build our team.

The nature of what you do every day will not change – your #1 goal is to successfully implement clients on ADP Lyric HCM. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client with.

To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You’ll provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace. When done successfully, your client satisfaction scores, and project team sentiment will make you proud. We’ll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

To learn more about Implementation at ADP, watch here.

What You'll Do: Responsibilities

• Be a True Partner:
• Partner with clients to truly understand their business and related needs, building long-term trust throughout the implementation project.
• Become the most credible resource, focused on analyzing the client’s existing systems, interface requirements, and business processes.
• Project Management:
• Lead project teams to successfully implement clients on HCM products and services, managing all phases including initiation, planning, execution, monitoring, control, and closure.
• Use specific templates and techniques to manage through the preferred project life-cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets.
• Collaborate and Connect:
• Stay informed and in tune with HCM capabilities, new product features, and functionality challenges that may arise across other work streams.
• Identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success.
• Think Like a Client, Act Like an Owner:
• Provide analysis and status reports of the project, including business case, ROI, and post-project review.
• Assess, manage, resolve, and escalate (if necessary) risks and issues.
• Create and Innovate:
• Adopt a lifelong learner mentality that enables your career to soar by participating in process improvement initiatives and finding new ways to make the business better.
• Provide recommendations and suggest best practices towards the expectation of always creating an exceptional client implementation experience.

To Succeed in This Role: Requirements

• Minimum of 5 years of experience in an implementation or business consulting environment.
• At least 2 years of experience in Human Resources, specifically within HCM, talent management, learning, succession, performance, and/or compensation.
• Leverage strong client relationship skills to influence and guide clients towards the best solutions to meet their needs.
• Proven experience leading medium to large cross-functional and/or multi-year projects from concept to delivery.
• Broad knowledge of project management processes, tools, and structured methodologies.
• Ability to recognize project risks and proactively collaborate with the team to document and mitigate them.
• Excellent analytical skills and time management abilities.
• Demonstrate learning agility and critical thinking skills, applying best practices in new implementation situations.
• Exceptional verbal and written communication skills.
• Ability to manage multiple and changing priorities with flexibility and adaptability.
• Thrive independently and in a collaborative, matrixed environment.

Bonus Points for These: Preferred Qualifications

• Experience implementing HR systems in the HCM industry.
• Ability to maintain focus and work effectively with multiple demands.
• Comfortable working in a performance-based and structured environment while demonstrating high ethical standards.
• Ability to flex communication style and work approach with different audiences.
• Highly recognized professional certifications, such as: PMP, PHR, SHRM-SCP, CCP, CBP, HCS.

Why Join Us:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Opportunities for career growth in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.

Benefits:

• 25 days holiday (you can also buy and sell up to 5 days each year)
• Flexible benefits - private medical insurance, excellent pension scheme, subsidized gyms, employee discount portal, life assurance cover, annual kids pass membership and many more
• Study support
• Employee Assistance Program
• Competitive salary
• Company social events