Head of Business Analysis

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.

Role Summary

EQ Retirement Solutions are looking for a Head of Business Analysis to join the team within our public sector portfolio. This position will be accountable for Business Analysis across both internal and client driven change and projects ensuring that appropriately skilled and capable resource is efficiently deployed to deliver against the EQRS business plan and within budget revenue and profit parameters. Driving standardised repeatable continuous improvement in delivery processes and overall change efficiency whilst ensuring EQ governance, control frameworks and best practice are adhered to.

Core Duties/Responsibilities

The duties and responsibilities outlined below are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.

• Oversee and support all BA and SBA activity and ensure all change activity is transparent.
• Improve quality and value of the service delivered - which should avoid waste, and reduce rework or rectification activity.
• Undertake business analysis across a range of projects
• Improve efficiency of activities - which should enable additional capacity for revenue generation or transformation work.
• Actively work with other RS Delivery stakeholders, and the team, to remove silos (Change, IT, Ops) and provide a joined-up Delivery service to internal and external stakeholders.
• Focus on delivering positive client outcomes from the work requested of the team.
• Actively contribute to resource and effort forecasting as required.

Line Management:

• Arranging and conducting monthly 1-1's with your team
• General HR administration - For example, managing and approving employee leave (annual, sick etc), approving weekly timesheets etc
• Leading quarterly appraisals with your team and completing the necessary paperwork in a timely manner
• Occasional involvement with recruitment activities, namely interviewing and CV reviewing

Skills, Knowledge & Experience

The successful candidate will demonstrate the following experience skills and behaviours:

• Experience of undertaking Business Analysis on complex high volatility projects
• Relevant qualifications Business Analysis qualifications
• Relevant qualifications in the Pensions & Actuarial Industry desirable (e.g. Pensions Management Institute Certification)
• Demonstrable software development capability
• Demonstrate commercial awareness & operational efficiencies / income generation in current role
• Previous team management experience.

What We Offer

• Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
• All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
• Health and Wellbeing - Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
• Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
• Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
• Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
• Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
• Learning & Development - Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks