Head of Community

LEICESTER TIGERS HEAD OF COMMUNITY

Location: Mattioli Woods Welford Road Stadium, L

Contract Type: Permanent, Full Time.

Reports To: Chief Commercial Officer

Closing date: 5PM, Thursday 31 July 2025

Interview date: w/c 4 August 2025

Leicester Tigers:

Leicester Tigers is the biggest and most honoured rugby union club in the country. Based at Mattioli Woods Welford Road, the largest designated club rugby stadium in England, and one of the most iconic sporting venues in this country, Leicester Tigers is a major component of a thriving, competitive and successful domestic league structure.

The Role:

The primary focus of the role will be to develop, drive and deliver an ongoing plan of community focused Rugby and Engagement activities. Community activity has been a fundamental part of the club’s history and our commitment to providing opportunities to play rugby across the region is paramount to who we are as an organisation.

This role comes available at a critical juncture for the club as we look to deliver against an exciting and ambitious three year growth plan. As Head of Community, you should be ready to capitalise on our existing programs while also identifying opportunities to expand the reach and impact of our community activity both within the UK and globally. In addition, as a revenue generating arm of the business, you will work with the Senior Leadership Team to identify opportunities to drive sales and, critically, capture data through community events.

This role requires strong organisational skills and a robust awareness of safeguarding in the community as you will be responsible for managing all operational resources, including permanent and contract staff, to deliver all community programmes to the highest possible standard.

Reporting directly to the Chief Commercial Officer, the successful candidate will be working in an exciting environment with the opportunity to innovate and deliver experiences that bring a fresh approach to long term community engagement. Additional responsibilities include, but are not limited to:

· Developing an ongoing programme of community activities and events in line with the objectives and outcomes of the Club’s vision and values statement, always representing Leicester Tigers to the highest standards.

· Managing the Community delivery team, ensuring they have the support and skills required to meet all key performance indicators satisfying the terms of funding / grant requirements, safeguarding and welfare as well as Club objectives and outcomes.

· Working with and managing key stakeholder relationships including Premiership Rugby, the RFU and local constituent bodies.

· Leading on developing and sustaining a network of Tigers positive Rugby Clubs, Schools, and Community Groups to hit revenue generating KPI’s to include Tigers Rugby Camps, Match Days Coaching, Talent ID, Coach Education through community’s Group Sales team.

· Managing the delivery of Community objectives, and all planned activities, working towards an agreed annual budget, managing resources to deliver the most cost-efficient events and delivery.

· Communicating the work of the Leicester Tigers Community across the Tigers region and beyond, working with our marketing and social teams to raise awareness of events and opportunities to inspire and engage groups and individuals from the Rugby and wider Community.

· Presenting management information, case studies, monitoring and evaluation data to senior management, Tigers communications, funding partners and commercial sponsors as required.

· Working with the CCO to develop a digital community hub to spike engagement, affinity and data capture.

· To operate as a Club wide Deputy Safeguarding Lead, working with the Head of People.

· Carrying out any other duties and tasks required by management and the Club, which are within the post holder’s capabilities.

First and foremost, it’s important to us at Leicester Tigers that we bring the right people into our environment.

The successful candidate must be able to demonstrate an ability to consistently exhibit the Club’s four key values:

ü Club First: To keep the success of the ‘collective’ in mind in all that they do.

ü Tough: To embrace hard work, and to be unwavering in their application and focus.

ü Passionate: To genuinely care about their contributions, and how impactful they are in their role.

ü Driven: To demonstrate a hunger for personal and professional development; challenging themselves, and those around them.

Working within a fast-paced and high intensity environment, the successful candidate will need the ability to think on their feet, effectively prioritise their workload, and attack challenges head on.

Essential:

• Possession of Level 2 / ERCA RFU NGB Coaching Award.
• Demonstrable understanding of, and ability to strictly adhere to safe recruitment practice and safeguarding policy, especially when working with children and vulnerable groups.
• Proven ability to build and maintain relationships with diverse community groups.
• Experience designing and delivering outreach programs (e.g., youth development, schools, local clubs).
• Experience developing and executing long-term community strategies aligned with the club’s mission.
• Comfortable representing the club at public events, media appearances, and stakeholder meetings.
• Experience in planning and executing community events, matchday activations, and charity initiatives.
• A proven manager able to support and develop individuals within a team culture.
• Able to demonstrate the ability to work to KPI’s and challenging SMART objectives.
• The ability to obtain an Enhanced RFU DBS Certificate and RFU Safeguarding qualifications.
• The ability to work home games as matchday safeguarding lead at the request of the Head of People.
• A full and valid UK driving licence and access to a vehicle.
• Eligible to work in the UK.

Desirable:

• Competent and Experienced Advanced Rugby Coach.
• To have the ability to accept change and unsociable hours as needed.
• Possess sound numeracy, literacy, and IT skills.

What you can expect in return:

· Starting at 24 days annual leave, increasing by one day each year up to a maximum of 28 days (not including bank holidays)

· 2x complementary staff tickets to every home game

· AEGON pension scheme after 2 years of employment at the Club

· Club partner discounts

· Cycle to work scheme

· Staff discount in the Club Shop

How to apply:

Please complete an application form from our website, and send this in completed to [email protected] by 5PM Thursday 31 July 2025.