Copyright © 2026

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Butternut Box | B Corp. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
📣 A bit about the role.
In Customer Love at Butternut Box and Marro, our North Star is to treat our customers the best they’ve ever been treated. This means delivering fresh food to happy dogs, cats and humans.
We are searching for an outgoing, proactive, Head of Customer Love Foundations who cares passionately about the experience that our customers receive. This position reports into the Customer Love Director and is one of the most important roles in the Customer Love Leadership Team. The Customer Love team is made up of over 95 talented people across seven countries, and growing.
At Butternut Box and Marro, we strive to deliver exceptional customer experiences at every touch point, and improve upon on the 4.8* rating we have on Google and Trustpilot, something which we are super proud to hold. We go the extra mile for every customer, and operate in line with our values to surprise and delight each person with a friendly, caring and delightful approach.
You will be responsible for driving high performing results in our day to day operations across our global team, managing a team of specialists and proactively delivering initiatives to support the company strategy. This includes everything from goal setting, ownership of the delivery and complaints experience, incentivising commercial actions and ensuring we have a world class team in the right place at the right time.
This is a business partner role where you will be expected to excel at managing international stakeholders across the company, inspire action and change in others and never settle for ‘good enough’. You work at pace, you think outside the box and you lean into challenges.
This is a hybrid working role, where you will spend 3 days at the Box Office in White City (Monday, Wednesday and Thursday), with the need to travel to other locations throughout the year within Butternut.
❓What you’ll do:
👋 A bit about you.
📢 Our interview process:
ℹ️ Logistics:
🐶 A bit about us.
At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions.
As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment.
Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.
🙌 A bit about what we offer.
❗️A few things to note: