Head of Delivery

Job Title: Head of Delivery

Location: Central London (Hybrid, as required)

Salary: £90,000 - £95,000 D.O.E

The Role:

A leading digital consultancy is seeking a Head of Delivery to lead their project delivery function across web, app, and platform builds for high-profile clients. This is a senior leadership role that combines strategic oversight with hands-on involvement in major digital programmes. You will be responsible for ensuring delivery excellence, commercial efficiency, and continuous improvement across a varied portfolio of work.

You’ll guide a talented team of Delivery Managers, shape delivery frameworks, and play a key role in pre-sales activities and project kick-offs. Ideal for someone commercially aware, process-savvy, and passionate about building successful client outcomes.

Key Responsibilities:

• Define and evolve scalable delivery methodologies (Agile, Waterfall, Hybrid) suited to varying client needs.
• Support pre-sales efforts by helping scope, estimate, and define delivery approaches.
• Lead the setup of strategic, high-value engagements (£500k–£1m+), including budgeting, planning, and stakeholder alignment.
• Maintain oversight of project performance, profitability, and resource utilisation.
• Manage commercial risk and take ownership of margin optimisation across the portfolio.
• Line manage and develop a team of Delivery Managers, fostering growth and excellence.
• Drive delivery-focused process improvement initiatives across the business.
• Act as a senior escalation point for client and delivery challenges.

Key Experience:

• Strong experience in a senior delivery role within a digital agency or consultancy.
• Proven track record of delivering large-scale digital projects (£1m+ budgets).
• Expertise in Agile and hybrid methodologies, with flexibility to adapt per project.
• Commercially astute with experience managing project profitability and reporting.
• Knowledge of headless CMS, eCommerce platforms, and experience with DXPs (e.g., Optimizely) is a strong plus.
• Skilled in stakeholder management, with confidence liaising at the C-suite level.
• Experience mentoring and growing delivery or project management teams.
• Calm and pragmatic under pressure, able to juggle multiple priorities.

Why Join Them?

This is a chance to shape and scale delivery within a values-driven digital consultancy working with some of the most recognisable brands in the UK and internationally. You’ll be joining a collaborative and inclusive culture that supports professional growth, innovation, and purpose-led work. The projects are complex and impactful, and so is the team.

On top of this, they offer:

• Flexible hybrid working
• 25 days holiday + bank holidays
• Private health insurance
• Enhanced parental leave policies
• Personal development budget
• Wellness and mental health support
• Regular team socials and events
• A diverse, inclusive, and supportive workplace

Please note: We are an equal opportunity employer. Regardless of race, gender or age, we encourage you to apply if you feel that you could be a good fit for this role. While we aim to respond to every applicant, the volume of applications may occasionally prevent us from doing so.

Please note: This role does not offer sponsorship.