Head of Enterprise PMO

This hybrid role offers a great balance of home and office working. You’ll join your colleagues in your local office at least 2 days a week.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as the Head of Enterprise PMO

You will lead our demand management, resource allocation, and project mobilisation efforts. This role involves using PPM tools for precise data reporting, fostering cross-functional collaboration, and enhancing PMO capabilities.

You will be building strong relationships with senior stakeholders and communicate effectively to ensure project success.

You’ll receive a competitive salary, commission, a car allowance, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Build and mature PMO capabilities within the business, focusing on both traditional PMO roles and front-end demand management
• Oversee the end-to-end orchestration of demand management, ensuring proper documentation, resource allocation, and project mobilisation
• Leverage project portfolio management (PPM) tools to track resource utilisation and project accounting, ensuring accurate data reporting and interpretation
• Facilitate effective cross-functional coordination and communication to avoid project conflicts and ensure smooth delivery
• Establish credibility and build collaborative partnerships with senior stakeholders to drive project success
• Align and integrate PMO activities with broader business changes, including recent organisational shifts

What you’ll bring to the role

Skills in strategic planning, change management, project readiness, data interpretation and matrix leadership.

You’ll also have:

• Experience in strategic planning and implementing long-term business plans
• Expertise in managing and guiding operational changes smoothly
• Skills in ensuring projects are ready to start with all necessary approvals and documentation in place
• Ability to create and understand dashboards to make informed decisions based on data
• Experience in leading and influencing teams effectively without direct authority
• Familiarity with the unique challenges of the tech and software industry

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by WORK180 and we’re a partner of Diversifying. We have pledged our commitment to the Armed Forces Silver Covenant, Care Leaver Covenant and we’re a Disability Confident Leader. Working together with our Employee Communities, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [email protected]. We want to help!