Head of Enterprise Risk Management

• Shape the future of risk strategy and governance at NFU Mutual
• Hybrid role with up to 80% homeworking and 20% in Stratford-upon-Avon

About the role

Are you a strategic risk leader ready to influence enterprise-wide frameworks and drive meaningful change? As Head of Enterprise Risk Management at NFU Mutual, you’ll lead the design, delivery, and oversight of our Risk Management Framework—ensuring it delivers business value while meeting regulatory expectations.

Reporting to the Head of Group Operational Risk, you’ll manage a high-performing team responsible for risk governance, reporting, and the operation of our Governance, Risk and Compliance (GRC) tool. You’ll work closely with senior stakeholders and the Board Risk Committee to ensure our risk strategy supports informed decision-making and long-term resilience.

Key responsibilities include:

• Defining and delivering the Group’s Risk Management Framework and Risk Appetite strategy, aligned with regulatory requirements and business value.
• Leading operational risk governance and reporting to senior management and Board-level committees, ensuring insight and clarity.
• Managing the GRC tool and its strategic development to support proactive risk monitoring and mitigation.
• Overseeing risk event recording and escalation processes, ensuring seamless operation.
• Building strong relationships across Compliance, Procurement, Change, and other key functions to ensure data integrity and process alignment.
• Integrating risk oversight into the Group Change Framework to manage transformation risks effectively.
• Leading and developing a team that champions continuous improvement and delivers high-quality risk services.

This is a pivotal role offering the opportunity to shape how risk is understood, governed, and embedded across the organisation.

About you

We’re looking for a confident and collaborative leader with a passion for risk strategy and governance. You’ll bring a strong technical foundation in risk management, alongside the ability to influence at the highest levels and inspire a culture of excellence.

What you’ll need to succeed:

• Proven experience designing and implementing enterprise-wide risk frameworks in financial services, ideally insurance.
• Strong understanding of PRA and FCA regulatory requirements and their application to risk frameworks.
• Expertise in risk reporting and delivering insightful MI to senior stakeholders and Board committees.
• Experience managing GRC tools and aligning them with strategic risk objectives.
• Familiarity with operational and emerging risk identification and mitigation.
• Strategic leadership with a track record of defining risk strategy and leading high-performing teams.
• Excellent stakeholder engagement skills, with the ability to build trusted relationships across functions and governance bodies.
• Strong communication skills, including presenting complex risk insights to senior audiences.
• A customer-oriented mindset, ensuring risk processes support business needs and value.
• Experience delivering change and one-off projects to high standards.

Qualifications:

• Educated to degree level in business, risk, or insurance-related discipline (or equivalent experience).
• Fellow of the Institute of Risk Management or equivalent professional qualification (essential).

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £120,000 depending on experience
• Annual bonus (up to 33% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options for you and your family
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.

We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.