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About Us
We are Ocado Technology and we empower global grocery retailers with cutting-edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single-pick online grocery delivery
About The Role
The Head of Insurance is a key business role in leading on the risk identification, assessment, mitigation, financing and transfer strategies for insurable risks for the whole of the Group globally. This includes working with senior business leaders, operational teams and the Insurance market to create, implement and continually optimise insurance programmes on a global basis and managing the day to day functions and operations of the in-house insurance claims team.
In this pivotal role, you'll be the expert in safeguarding our company's assets, revenue, and liabilities on a worldwide scale. This isn't just about managing policies; it's about being a strategic partner, a problem-solver, and a key player in our continued success.
You will design, place, and maintain a global insurance program, including insurance-based employee benefits, and oversee and expedite major insurance claims. This role also involves supporting key risk programs like fire mitigation, managing outsourced broking and claims functions, and providing essential insurance and contract risk management advice to other areas of the business.
You will also be responsible for the procurement of Group Private Medical Insurance, Group Life Assurance, and Group Income Protection policies, and will act as the Secretary of the Employee Benefits Committee, responsible for the administration of Death In Service claims.
If you're passionate about risk management and ready for a challenging role with real impact, we want to hear from you! Join us and help secure the future of our innovative business.
About You
- Technical understanding of insurance policy wordings and ability to review and advise of contract indemnities
- Understanding of the insurance market; negotiating skills; risk analysis skills
- Understanding of insurance, road traffic, employers liability laws
- Competent in working in an environment where we adopt an engineering-driven approach to risk reduction, including for our property and BI cover
- Experience in risk management and first notice of loss (FNOL) systems and processes
- Strategic planning and process optimisation
- Data analysis, methodical and analytical thinking
- Strong communication, presentation, negotiation and influencing skills.
- Team management and coaching
- Numeracy and report writing skills are required
What We Offer
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:
- Time to recharge: 25 days annual leave (rising to 27 after 5 years), plus the option to buy more – and 30 days a year to work from anywhere in the world.
- Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
- Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
- Commuter perks: Cycle to Work Scheme and free shuttle buses to/from Hatfield and Welwyn Garden City stations.
- Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
