Head of International Member Services

Head of International Member Services

About the job

Location: The post holder can be home based (in the UK), hybrid, or at our head office in Market Harborough, Leicestershire.

Contract: This role is offered on a permanent full-time basis - 35hrs per week.

Salary: c£65k, dependent upon experience, skills and qualifications.

HMC have an exciting opportunity for a Head of International Member Services. HMC’s international division provides a community of heads and senior leaders embedded in a global association for schools. HMC schools are amongst the finest in the world.

This is a critical and high-profile leadership role and your focus will be on the further development of HMC as a global brand in independent education. You’ll be responsible for the strategic leadership, development and delivery of HMC’s international membership growth strategy, CPD, services and support for international schools.

The vacancy follows the retirement of the current post holder after three successful years in post which has seen a doubling in size of the international division to nearly 80 schools.

If you are looking to make a real impact within a respected and dynamic organisation, and have the initiative, expertise, and commitment to support our continued growth and success, we would love to hear from you.

What You Will Be Doing

The postholder works within the Member Services team but with close working relationships with other teams in the organisation and with HMC members and schools around the world.

• Strategic development planning to support HMC’s international objectives
• Establishing and building strong relationships with current and potential international members 
• Providing support and guidance for international heads and schools
• Developing a strong community of schools and facilitating global networking
• Achieving HMC’s international membership growth targets and maintaining the high quality of schools joining HMC
• Overseeing the application process for aspiring international members of HMC
• Taking part in occasional international school accreditation visits 
• Conducting research to understand the CPD and support needs of HMC’s international schools
• Leading the design and development of new services, CPD provision and programmes for international schools
• Contributing to the delivery of existing HMC member services and increasing take-up of HMC Professional Development provision among our international schools
• Speaking at HMC events conferences
• Developing productive and positive relationships with partner organisations 
• Supporting HMC International Division meetings and contributing to other HMC groups 
• Representing HMC at international conferences and visiting schools around the world
• Acting as a bridge between HMC’s head office team and our international schools

About You

You are an accomplished and globally minded education professional with:

• Extensive insight into international education: A demonstratable and in-depth understanding of the independent school sector outside the UK, ideally acquired through senior leadership experience in an international school setting. 
• A proven ability to design and deliver high-impact services and CPD programmes tailored to the evolving needs of schools.
• Exemplary communication skills: You possess outstanding written and verbal communication abilities, enabling you to engage effectively with a diverse range of people across cultures and contexts.
• A proactive, solution-oriented mindset: Naturally adaptable and resilient, you bring a positive, ‘can do’ attitude and thrive in dynamic environments that require innovative thinking and agile problem solving.
• Creative and visionary thinking: You are energised by developing new initiatives and tackling complex challenges with originality and clarity.
• Strong organisational acumen: You consistently demonstrate excellence in planning, prioritising and managing multiple tasks efficiently and with attention to detail.
• Relationship-driven approach: You actively cultivate constructive and collaborative relationships, building trust and credibility at all levels.
• Results-focused team player: Whether working independently or as part of a collaborative team, you are committed to delivering tangible outcomes and meeting ambitious goals.
• Committed to professional growth: You value lifelong learning and take an active role in your own development while supporting and inspiring the growth of others.
• Digital fluency: You are confident and competent in using Microsoft Office and a range of web-based applications to support communications, analysis and delivery.
• Inclusive and values-led: You act with integrity, demonstrate respect for others, and actively embrace diversity and inclusion in all aspects of your work.
• Willingness to travel: You are enthusiastic about undertaking regular travel both internationally and within the UK to meet the demands of the role.

The Extras You’ll Get

At HMC, as well as the usual employee benefits, you’ll receive 3x Annual Salary Life Assurance, access to an Employee Assistance Programme, 30 days holiday plus public bank holidays and generous employer pension contributions of 14.1%.

HMC has a strong commitment to professional development, and it is a condition of employment that all members of staff participate in any scheme of appraisal, review, and professional development currently in operation.

We Are HMC – The Heads’ Conference

HMC – The Heads’ Conference – is a professional association providing a global community for Heads embedded in an association for many of the world’s leading independent schools.

Representing many of the world’s most prestigious independent schools, HMC is committed to championing excellence, collaboration, and innovation in education. As our membership continues to grow both in the UK and internationally, this is a particularly exciting moment to become part of our dynamic team.

How to apply 

Please submit your application for the post before the closing date on 23rd July 2025.

The first interviews will be conducted via Teams between 29-31 July 2025.

The second interviews are scheduled to take place in person at our head office in Market Harborough between 6-8th August 2025.

The start date is flexible, but ideally the appointee will take up post as soon as possible.

The role is based in the UK and only candidates who are eligible to work in the UK will be considered.

Please see the attached job description and person spec for full details.

HMC Head Office Equality, Diversity and Inclusion Statement

"At HMC we aim to create a welcoming workplace in which difference is celebrated. We understand that diversity makes us stronger and discrimination diminishes us all. The HMC General Secretary and all our staff are committed to practical measures which will help promote a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. We will examine recruitment, member services, training, HR policies and practices, communication and organisational culture, in the knowledge that diversity is not only just, but also improves our performance as an association. In nurturing a welcoming workplace in which difference is celebrated, we are committed to providing equality of opportunity for all. We will strive to improve our own understanding, act on expert advice and monitor progress. For more than 150 years, HMC has existed to support and serve its members as they educate generations of children. As we move into the future, we all hope to learn how to be a better version of ourselves."

Apply now and help shape International Membership Services and the future of a purpose-led organisation! 

Safeguarding Statement

HMC The Head's Conference is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.