Role:
Head of Learning & Delivery (CIPD Programmes)
Location:
Remote (United Kingdom)
Hours:
Full-time (37.5hrs/week)
Salary:
£60,000
About Avado
At Avado, we believe all transformation starts with people. As a Platinum provider of CIPD training, we empower HR and L&D professionals to build the skills, mindsets, and capabilities needed for the future of work.
In a world reshaped by AI and rapid change, we’re committed to developing future-ready people professionals through high-impact, accredited learning experiences. Our programmes combine practical application, collaborative learning, and award-winning design to ensure our learners – and their organisations – can thrive and grow.
Our connected learning approach blends deep expertise, innovative technology, and a strong community of support. From early-career learners to experienced practitioners, we deliver real, measurable change that supports individual growth and business transformation.
Avado is part of the Blenheim Chalcot portfolio – the UK’s leading digital venture builder – giving us access to a powerful network of innovation, investment, and expertise.
About The Role
We are looking for an experienced CIPD professional to take on the role of
Head of Learning & Delivery across our CIPD programmes. Reporting to our Director of Product & Operations, this role will lead the design, delivery and continuous improvement of our CIPD Level 3, 5 and 7 programmes. You will ensure the highest standards of programme quality, tutor delivery, and learner experience, while shaping the future of our CIPD offering.
This is a senior leadership role, ideal role for someone who brings deep expertise in people practice and a strong track record of leading programme design and delivery, and who is motivated by driving excellence in learning outcomes and programme innovation.
What You’ll Do
You will be accountable for:
Programme design and quality
- Lead the design and continuous improvement of Avado’s CIPD Level 3, 5, and 7 programmes, including all online learning available on the Avado Hub, live classes (e.g. PowerPoint slide decks) and other learning assets
- Oversee the application of CIPD standards, ensuring qualifications remain rigorous, relevant and future-focused
- Monitor learner outcomes, pass rates and feedback data to identify improvements and drive innovation
- Ensure compliance with all regulatory and policy requirements
- Stay current with developments in HR practice, academic trends and learning technologies to keep our CIPD programmes at the cutting edge
Tutor leadership and programme delivery
- Line manage and support a team of ~7 tutors and associate tutors, ensuring high standards of teaching quality, consistency, and learner engagement
- Line manage one instructional designer (based in Mumbai), ensuring alignment between content design and delivery standards
- Set clear expectations, provide coaching and feedback, and lead regular tutor meetings to align delivery standards
- Lead programme planning, including tutor allocation, live session scheduling, and assessment timelines
- Act as the senior escalation point for complex learner or academic issues, supporting tutors in resolution rather than direct intervention
- Monitor programme performance data, ensuring timely interventions to improve learner outcomes
Strategic leadership and innovation
- Shape the future direction of Avado’s CIPD offering, with a particular focus on enhancing the Level 7 qualification
- Collaborate with internal teams (Curriculum & Assessment, Student Support, Product & Platforms) to ensure programmes remain effective and up to date
- Identify and implement opportunities for innovation in programme design, delivery models, and assessment approaches
- Represent CIPD programmes and the tutor team in cross-functional and external forums, championing academic excellence and learner success
What We’re Looking For
- A strong CIPD background (Level 7 qualification or equivalent experience), with deep understanding of HR and people practice
- Proven experience leading programme delivery in an academic or professional training environment
- Experience line managing tutors, lecturers, or subject matter experts, with the ability to set standards and coach for excellence
- Strong knowledge of learning design and instructional practice, ideally across digital and blended learning models
- A track record of driving quality assurance, academic standards, and compliance in regulated qualifications
- Strategic thinking with the ability to balance innovation with rigour
- Excellent communication, collaboration and stakeholder management skills, with confidence representing programmes internally and externally
- A learner-first mindset, motivated by improving outcomes, engagement, and overall learning experience
Lots Of Benefits Including
- Holidays – 25 days plus bank public holidays, increasing by 1 day after 2 years and a further day after 4 years
- An additional day off on or around your birthday
- Cycle2Work scheme
- Statutory pension and life assurance.
- On-demand access to our Avado Connect community
- Access to curated personal development tools, including the SEEDL learning platform and Blenheim Chalcot’s training hub and resources.
And… just for being here, we offer you a culture that’s created and nurtured by super smart people and underpinned by our Values which guide our thinking, decisions and actions, creating a truly unique place to work. You will also get to be at the forefront of helping a very diverse range of professionals enhance their careers, whether at the early stages or later down the line.
You'll enjoy an environment with an enviable workspace to use in West London, serious personal development opportunities (well, we are a learning organisation after all), and some rather nice job-related and lifestyle perks.
Avado is one of those rare places where anyone from anywhere with any background or experience is free to come and do their very best work. We believe in the diversity of thought, as that’s what helps us help our clients and learners – whether investing in their own development, or having their employer invest for them. Equality, diversity and inclusion are values that underpin our success; come and see for yourself!
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing
[email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing
[email protected] – but please note that this means we will no longer consider you for the role you have applied for. You can review our privacy policy here.
