Head of Members Business Support

This is a challenging and exciting role in which you will work closely with Members, the Chief Executive and Clerk, Director of Communications and Engagement, existing Head of MBS, Head of CAMS, the Head of Member Liaison and other senior leaders and service areas within the Senedd Commission as well as the Independent Remuneration Board and its secretariat. You will need to demonstrate sound judgement and win their trust and confidence.

You will be responsible for advising Members, providing accurate and timely procedural advice, drafting politically sensitive briefings, reports and advice to tight deadlines. You will frequently be required to provide advice directly to Members on extremely sensitive matters, and in a fast-paced environment. In doing so, you must maintain the trust of all Members whilst never shying away from difficult conversations and decisions.

As joint head of MBS, you will ensure that Members have access to excellent operational support for them to utilise their time most effectively. Together, and with the help of other staff from across Directorates, you will plan and deliver the programme of work. You will be challenged to be creative and innovative, within the context of your thorough understanding of the Senedd’s regulatory framework, and work autonomously where appropriate.

The post-holder will also help to support and advise the Independent Remuneration Board (and its Clerking team) on matters relating to Members’ allowances and staffing arrangements. This includes attending Board meetings and briefing Board Members.

More generally, you will need to demonstrate a personal commitment to the Senedd Commission’s values, leading change in support of the Senedd Commission’s strategic objectives.

Key tasks:

• You will be expected to work closely with senior politicians, Directors and Heads of Service, as well as senior team members within the service. You will report to the Head of Service and duties will vary according to business needs and priorities and may include the following:
• Leadership and line management responsibility, routinely working closely with your counterparts within the Member Services side of CAMS.
• Take responsibility for the range of services provided to Members by working collaboratively with staff from different service areas to provide tailored and integrated support to Members, including via their staff.
• Ensure that Members have access to clear guidelines and quality advice on their entitlements to pay and allowances, within the regulatory framework that applies to them, as well as how to access specialist advice when needed.
• Provide accurate, impartial, appropriate and timely technical, practical and handling information and advice to Members and their staff about their allowances and associated responsibilities, for example as employers. Ensure that where this is provided by the team, that advice is consistent and complex or novel matters are escalated appropriately.
• Draft clear, accurate and often sensitive briefings, guidelines, reports and papers to tight deadlines.
• Ensuring that all the financial obligations that come with administering a substantial budget are fully met, such as achieving a successful audit, successfully managing all budget lines and liaising as appropriate with HMRC.
• Develop links and manage relations with external stakeholders, counterpartss in other legislatures and others connected with this field of expertise.
• Identifying Member needs and providing appropriate levels of support, in a changing environment, and leading on change projects as needed. This will involve acting as a link between the Independent Remuneration Board and Members and their staff, ensuring that Members and staff understand the decisions made by the Board, and that the Board are aware of issues affecting Members.
• Work with colleagues across Directorates to drive consistency, innovation and quality in a parliamentary environment, leading by example in your own work and promoting a culture of excellence within the team.
• As a member of the Service’s ManagementTeam, take collective ownership of and responsibility for developing and delivering the Service Plan, and individual responsibility for key strands, workstreams and projects.
• Share responsibility for – and contribute to – the leadership and development of the Directorate’s services and corporate projects in order to deliver the Commission’s priorities.
• Perform other duties as required, including supporting ad hoc Senedd business.

The successful candidate will be subject to security vetting.

For more information, please view the job description.

Closing date: 10 August 2025

Mae hon yn swydd heriol a chyffrous, a byddwch yn gweithio'n agos â’r Aelodau, y Prif Weithredwr a’r Clerc, y Cyfarwyddwr Cyfathrebu ac Ymgysylltu, Pennaeth presennol Cymorth Busnes i’r Aelodau, Pennaeth Cymorth i’r Comisiwn ac i’r Aelodau, Pennaeth Cyswllt â’r Aelodau ac uwch-arweinwyr a meysydd cyfrifoldeb eraill Comisiwn y Senedd, yn ogystal â’r Bwrdd Taliadau Annibynnol a'i ysgrifenyddiaeth. Bydd angen i chi ddangos barn sicr ac ennill eu hymddiriedaeth

a'u hyder.

Byddwch yn gyfrifol am gynghori Aelodau, gan ddarparu cyngor gweithdrefnol cywir ac amserol, drafftio papurau briffio, adroddiadau a chyngor sy'n wleidyddol sensitif i amserlenni tyn. Yn aml, bydd gofyn ichi roi cyngor yn uniongyrchol i'r Aelodau ar faterion hynod sensitif, a hynny mewn amgylchedd prysur. Wrth wneud hynny, rhaid ichi ofalu’ch bod yn parhau i ennyn ymddiriedaeth yr holl Aelodau ac nad ydych yn osgoi sgyrsiau a phenderfyniadau anodd.

Yn gyd-bennaeth Cymorth Busnes i’r Aelodau (yn adrodd i Bennaeth Cymorth Busnes i’r Aelodau), byddwch yn sicrhau bod cymorth weithredol ardderchog ar gael i’r Aelodau er mwyn iddynt ddefnyddio eu hamser yn y modd mwyaf effeithiol posibl. Gyda'ch gilydd, a gyda chymorth staff eraill ar draws y Cyfarwyddiaethau, byddwch yn cynllunio a chyflawni’r rhaglen waith. Cewch eich herio i fod yn greadigol ac yn arloesol, yng nghyd-destun eich dealltwriaeth drylwyr o reolau a fframwaith rheoleiddio’r Senedd, ac yn gweithio’n annibynnol pan fyddyn briodol. Bydd deiliad y swydd hefyd yn helpu i gefnogi a chynghori’r Bwrdd Taliadau Annibynnol (a’i dîm Clercio) ynghylch materion yn ymwneud â lwfansau a threfniadau staffio’r Aelodau. Mae hyn yn cynnwys mynd i gyfarfodydd y Bwrdd a briffio Aelodau’r Bwrdd.

Yn fwy cyffredinol, bydd angen i chi ddangos ymrwymiad personol i werthoedd Comisiwn y Senedd, gan arwain newid i gefnogi amcanion strategol Comisiwn y Senedd.

Y prif dasgau:

• Bydd disgwyl i chi weithio'n agos gydag uwch-wleidyddion, Cyfarwyddwyr a Phenaethiaid Gwasanaeth, yn ogystal ag uwch-aelodau o dimau yn y gwasanaeth. Byddwch yn adrodd i Bennaeth y Gwasanaeth a bydd y dyletswyddau'n amrywio yn ôl yr anghenion a’r blaenoriaethau busnes. Gall y dyletswyddau gynnwys y canlynol:
• Cyfrifoldeb arwain a rheoli llinell, gan weithio'n agos yn rheolaidd gyda'ch swyddogion cyfatebol ar ochr Gwasanaethau i’r Aelodau o’r Gwasanaeth Cymorth i’r Comisiwn ac i’r Aelodau.
• Cymryd cyfrifoldeb dros yr ystod o wasanaethau a ddarperir i’r Aelodau, drwy gydweithio â staff o wahanol wasanaethau i ddarparu cymorth wedi’i deilwra a’i integreiddio i’r Aelodau, gan gynnwys gydweithio â’u staff.
• Sicrhau bod yr Aelodau yn gallu cael gafael ar ganllawiau clir a chyngor o safon o ran eu hawliau i dâl a lwfansau, o fewn y fframwaith rheoleiddiol sy’n berthnasol iddynt, a hefyd sut i gael cyngor arbenigol pan fydd angen.;
• Darparu cyngor technegol, ymarferol a gweithdrefnol cywir, diduedd, priodol, ac amserol i Aelodau a'u staff am eu lwfansau a'u cyfrifoldebau cysylltiedig, fel cyflogwyr, er enghraifft, ac ymdrin â chyngor a gwybodaeth o’r fath. Sicrhau bod cyngor, pan gaiff ei ddarparu gan y tîm, yn gyson a bod materion cymhleth neu newydd yn cael eu huwchgyfeirio'n briodol.
• Drafftio papurau briffio, canllawiau, adroddiadau a phapurau clir a chywir sydd yn aml yn sensitif yn wleidyddol o fewn amserlenni tyn.
• Sicrhau bod yr holl gyfrifoldebau ariannol a ddaw yn sgîl gweinyddu cyllideb sylweddol yn cael eu bodloni’n llawn, er enghraifft cyflawni archwiliad llwyddiannus, rheoli’r holl linellau cyllideb yn llwyddiannus a chysylltu yn ôl y gofyn â Chyllid a Thollau Ei Fawrhydi;
• Meithrin a rheoli cysylltiadau â rhanddeiliaid allanol, a swyddogion cyfatebol mewn deddfwrfeydd eraill, ac eraill sy’n gysylltiedig â’r maes hwn o arbenigedd.
• Canfod anghenion yr Aelodau a darparu lefelau priodol o gymorth, mewn amgylchedd sy’n newid, ac arwain prosiectauar gyfer newid yn ôl yr angen. Bydd hyn yn golygu gweithredu fel cyswllt rhwng y Bwrdd Taliadau Annibynnol a’r Aelodau a’u staff, gan sicrhau bod yr Aelodau a’u staff yn deall y penderfyniadau a wneir gan y Bwrdd, a bod y Bwrdd yn ymwybodol o faterion sy’n effeithio ar Aelodau.
• Gweithio gyda chydweithwyr ym mhob Cyfarwyddiaeth i sicrhau cysondeb, arloesedd ac ansawdd mewn amgylchedd seneddol, gan arwain drwy esiampl yn eich gwaith eich hun a hyrwyddo diwylliant o ragoriaeth yn y tîm.
• Fel aelod o Dîm Rheoli’r Gwasanaeth, cymryd perchnogaeth a chyfrifoldeb ar y cyd dros ddatblygu a chyflawni'r Cynllun Gwasanaeth, a chyfrifoldeb unigol dros linynnau a ffrydiau gwaith a phrosiectau allweddol.
• Rhannu cyfrifoldeb dros arweinyddiaeth a datblygiad gwasanaethau a phrosiectau corfforaethol y Gyfarwyddiaeth a chyfrannu atynt er mwyn cyflawni blaenoriaethau’r Comisiwn.
• Cyflawni dyletswyddau eraill yn ôl y gofyn, gan gynnwys cefnogi busnes ad hoc y Senedd.

Bydd yr ymgeisydd llwyddiannus yn cael gwiriad diogelwch.

I gael rhagor o wybodaeth, ewch i’r swydd-ddisgrifiad.

Dyddiad cau: 10 Awst 2025