Head of Modern Workplace and Applications

Weightmans’ IT team plays a pivotal role in the firm’s innovation strategy, enabling digital transformation across departments.

The Head of Modern Workplace and Applications will lead the development and implementation of Modern Workplace technology and tools to enhance colleague productivity and engagement.

This role involves overseeing our new Modern Workplace & Applications team and IT Adoption & training team, with full ownership of end user computing (EUC), applications and Microsoft365 estate, driving innovation to support the company's strategic goals.

This position is part of the IT Senior Management Team (SMT), which includes the IT Director, Head of Service and Service Delivery, Head of Development, Head of Hybrid Platforms, Head of Modern Workplace, and Head of Strategic Planning and Governance. Each member is accountable for the strategy and roadmap within their respective domains, as well as managing resources, tools, budgets, frameworks, methodologies, and delivery in alignment with the overall collaborative IT strategy. The role holder should demonstrate confidence in designing and executing their strategic roadmap, in addition to cultivating and leading a high-performing team.

Key Duties and Responsibilities

• Technical Authority: Act as the technical authority for modern workplace solutions, leveraging solutions such as M365, Azure AVD, Power Platform, Microsoft Teams, SharePoint, OneDrive, Exchange, Intune, Power Apps, and Power Automate.
• Colleague Experience: Responsible for ensuring an excellent colleague IT experience, supporting them in their day-to-day work.
• Team Management: Oversee the modern workplace and applications team, and IT training and adoption leaders.
• Standardisation: Define and deliver a standardised, persona driven, end-user hardware and software environment
• Device Management: Ensure robust device provisioning with a drive towards a zero-touch deployment process followed by full device lifecycle management.
• Software Management: Own the software packaging, patching and distribution processes. Ensure all 3rd party applications are fully supported, either in-house or through 3rd parties.
• IT Adoption & Training: Develop frameworks leveraging our IT training team to boost user adoption of M365, collaboration, and end user hardware and software.
• Transition: Work closely with our Service Desk teams to ensure technical readiness, documentation, and training is provided.
• Governance: Ensure high performance, reliability, and security across all EUC platforms
• End User software Control: Monitor (through an approved application list) and evaluate the effectiveness of end user software, making recommendations (including consolidation) for improvements and cost savings as identified.
• Product Ownership Development: Champion the adoption and maturity of a product ownership culture, providing direction, training, and support to product owners and stakeholders.
• Testing & Quality Assurance: Ensure rigorous standards of testing and QA, delivering reliable and high-quality device and software releases.
• Strategic Leadership: Own, develop and execute a strategy and roadmap for your area of responsibility.
• Team Management: Lead, inspire, and mentor teams. Set clear goals, provide regular feedback, foster professional growth, and create a collaborative and empowered working environment.
• Reporting & Analytics: Develop and present regular reports on service performance, trends, risks, and achievements to senior leadership and stakeholders. Use data to inform decision-making and strategic direction.
• Process Management: Develop and maintain clear documentation, knowledge base, structured processes, and transparent metrics to underpin operational excellence and regulatory compliance.
• Project Management Framework: Ensure IT projects and programs run to time, budget, scope and deliver the expected benefits whilst also being able to move at speed.
• Stakeholder Engagement: Collaborate with legal professionals, IT peers, finance & HR teams, and external vendors to deliver projects and services meeting business and compliance requirements.
• Continuous Improvement: Champion the organisation’s drive for operational excellence. Employ quality management methodologies (such as Lean, Six Sigma, ITIL) to streamline processes, reduce costs, and enhance service value.
• Collaborative working: Collaborate closely with other IT teams to ensure stability, performance and security of all IT solutions.
• Facilitate Success: Foster collaboration, outcome driven and high performing teams across IT through the celebrating successes and rapid intervention when needed.
• Risk & Compliance: Ensure all systems and processes meet relevant legal, regulatory, and data security standards.

This list is not intended to be exhaustive, and you will have other duties and responsibilities that fall within the remit of this role.

About You

• Knowledge of best practice in modern workplace solutions, including Microsoft products.
• Commitment to excellence and continuous improvement
• Strong business acumen skills including managing budgets and resources.
• Solutions-oriented visionary and strategic thinker.
• Collaborative leader with a passion for team development and mentoring
• Knowledge of risk management, compliance, and data protection

Relevant professional qualifications or demonstratable experience in IT, computer science, or related discipline

Why work for us

Come and join our award-winning organisation and team. Weightmans has been recognised as a leading employer for the 18th consecutive year at Britain’s Top Employers awards 2025, and ranking 5th in the list, the firm has also secured top positions in Chambers UK.

Embark on this journey with Weightmans towards becoming one of the Top 30 UK Law firms.

Why work for us? Take a look: Work for Weightmans: voted a top employer | Weightmans

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