Head of New Partnerships

Hello! ✨

We’re Wildix, a global leader in Unified Communications & Collaboration as a Service (UCaaS) and we’re on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger — and we want you to help shape what’s next.

About Us…

In 2005, brothers Dimitri and Steve Osler set out to reimagine how businesses communicate, and that vision became Wildix. Today, from our headquarters in Tallinn, Estonia, Wildix is one of the world’s fastest-growing UCaaS companies, with 300+ team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem, delivering secure, intuitive solutions that keep companies connected, productive and ready for what’s next.

At Wildix, we don’t just build technology, we live it. As a remote-first company, we rely on our own platform every day to collaborate globally and innovate fast. With steady growth and a strong foundation, we offer real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work.

At Wildix, our mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

About The Role…

We are currently looking for a Head of New Partnerships to lead our global team of Regional Channel Managers, collaborating closely with other Sales, Marketing, and Country Managers and holding responsibility for the development of the Wildix international Partnership network. This role will report to the VP, Global Partner Acquisition, and is critical in driving the sales processes while leading a team in achieving their goals.

What You Will Do…

• Be responsible for creating a channel sales strategy to identify, recruit, and onboard new partners
• Coaching & coordinating a team of Regional Channel Managers (sales hunters)
• Setting yearly & quarterly KPI’s & action plans for achievement
• Communication & alignment with other departments (HR, Marketing, BDRs, Country Managers, Finance)
• Implementation of ValueSelling and sales methodology principles into the daily job of the RCM team
• Aligning the RCM team’s actions with Wildix principles, values & strategy
• Monitoring Global RCM team performance, understanding when it is required to introduce a PIP, and PIP management & facilitating year-over-year improvement
• Ensure continued alignment of the team with the main stakeholders, especially marketing and BDRs

What You Will Bring…

• Deep expertise in partner ecosystems, with proven experience working in System Integrator, VAR, and reseller environments (this is a must)
• Track record of building and scaling channel partnerships, including recruiting and enabling partners through vendor programs
• Strategic leadership abilities, with strong coaching capabilities and a proactive, goal-oriented management style
• Experience leading small to medium-sized teams, ideally with 5+ years in a people management role
• Analytical mindset, skilled in data analysis, forecasting, and identifying performance gaps to drive growth
• Excellent communication and presentation skills, with fluency in English (written and spoken)
• Advanced CRM proficiency, using platforms like Salesforce or similar to drive partner engagement and performance
• Flexibility and adaptability to lead a distributed global team across time zones, bringing strong prioritization, time management, and stakeholder coordination skills

Bonus Points If…

• Experience working with agents and master agents within channel ecosystems
• Fluency in additional European languages
• An existing network of partner relationships that you can activate quickly

Why You’ll Love It Here

👫 Work with a Supportive, High-Performing Team – We believe in trust, autonomy, and working with bright, passionate individuals who drive real impact.

🌍 A Truly International Workplace – Our diverse and inclusive team ensures you’ll always feel connected and supported, no matter where you are.

🚀 Shape the Future of Global Communication – Be part of a team transforming how businesses operate in an era of remote work and AI-powered collaboration.

💼 Join a Profitable & Stable Company – We’re not a startup experiment, we’re a two decade old success story with sustained profitability, meaning we can back your boldest ideas.

What we offer

💰 Compensation – This role offers an OTE of 150K, combining base salary and performance-based commission.

🏖️ Generous Time Off – Take the breaks you need to relax, recharge, and come back inspired.

💻 Top-Tier Tech – Love Mac? So do we! We equip our team with the best tools for success.

🚀 Career Growth & Development – Access to programs and events to keep you at the top of your game.

Happy with them? We offer even more! Our Benefits are country-specific. You can ask your recruiter for more information

Interview Process

🤝 Step 1: Initial Screening – A chat with our Talent Acquisition Team to understand your background, experience, and motivations. (45 minutes)

🛠️ Step 2: Technical/Role-Specific Interview – A deep dive with your potential manager, the VP, Global Partner Acquisition, to assess your skills and fit for the role. (60 minutes)

🎯 Step 3: Third Interview – A conversation with leadership or cross-functional team members to ensure alignment with expectations, our values, and mission (60 minutes)

📊 Step 4: Final Presentation – You'll present your 30-60-90 day plan to a panel of key stakeholders. This stage gives you a chance to showcase your strategic thinking and approach to the role. More details will be shared in advance to help you prepare.

Where you’ll be based

Currently, 75% of our team is in the GMT UK and CEST time zone, with the remaining 25% in the USA time zone.

You can be based in any of the following countries: Spain, the UK, France, Italy, or Estonia

We Are Wildix

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.

FOR GERMANY, FRANCE, SPAIN - Important - Please note that we exclusively recruit through Remote.com, an Employer of Record company, facilitating remote talent acquisition efficiently and compliantly.

Ready to join us? Apply Now!