Head of Platform Partnerships

At Newcross Healthcare, we’re transforming the way healthcare works — and our partners are at the heart of that mission.

We’re now looking for a dynamic Head of Platform Partnerships.

This isn’t about managing suppliers — it’s about building powerful partnerships that fuel innovation and shape the future of healthcare. If you’re ready to lead with vision, deliver with excellence, and make a difference on a national scale, this is the role for you.

Job Title: Head of Platform Partnerships

Reporting to VP of Healthforce

Location: Hybrid (2 days per week in local office hub)

Salary: £50,000 + Up to £20,000 bonus pa

Who we are:

Today, with technology at the very core of its operations, Newcross is one of the UK’s leading providers of temporary nursing and healthcare staffing solutions with ambitions to become the world’s largest nursing platform. By creating a more dynamic, effective and efficient business model that will revolutionise the experience for both colleagues and clients, Newcross wants to redefine excellence in the healthcare industry and continually disrupt the market.

Who are you:

You’re a natural leader with a proven track record in MSP, RPO, or insourcing environments, confident managing large-scale vendor networks and holding partners to the highest standards. Commercially sharp, data-driven, and detail-focused, you know how to balance strategic vision with operational excellence.

You thrive in fast-paced, high-growth environments, and you’re passionate about building partnerships that deliver measurable impact and lasting value.

What You’ll Do

• Own the full lifecycle of partnerships – from sourcing and onboarding through compliance, auditing, and performance reviews.
• Champion operational excellence – develop robust onboarding frameworks, ensure compliance, and safeguard contractual integrity.
• Drive performance and accountability – monitor KPIs, lead service reviews, and escalate underperformance when needed.
• Grow the platform – identify gaps, source high-quality partners, and negotiate commercially beneficial terms.
• Be the voice of the partner – act as the central contact, managing communications, escalations, and relationship health.
• Collaborate across teams – integrate partners seamlessly with Product, Legal, Ops, and Finance to deliver consistent, high-quality service.
• Lead with influence – represent Newcross at external meetings and industry events, always acting as a brand ambassador.
• Continuously improve – optimise processes for onboarding, audits, and performance management frameworks.

What You Bring

• Solid experience in MSP, RPO, or insourcing environments managing large-scale vendor/agency networks.
• Expertise in third-party onboarding, compliance, contract governance, and auditing.
• Proven ability to design and enforce KPIs and SLAs, holding partners accountable to deliver measurable results.
• Strong commercial acumen with contract negotiation skills.
• Analytical mindset, able to turn performance data into actionable insights.
• Outstanding relationship management, communication, and influencing skills.
• Organised, process-driven, and resilient — thriving in a fast-paced, high-growth environment.
• Comfortable working with CRMs and business systems such as Salesforce, Airtable, and Microsoft Office.

Why Join Us?

• Be at the centre of platform growth and innovation in healthcare technology.
• Play a pivotal role in shaping how we collaborate with partners to deliver world-class services.
• Work in a dynamic, high-growth organisation where adaptability and strategic thinking are valued.
• A hybrid model that balances flexibility with meaningful face-to-face collaboration.

Ready to lead the partnerships that will power the future of healthcare?

Apply now and take charge as our Head of Platform Partnerships.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.