Head of Platform Partnerships

Hybrid based in or around London/Bristol

PGI is a global consultancy that helps organisations build digital resilience. We deploy our people to implement solutions on behalf of clients or to support them in developing their own capabilities. Our vision is a world resilient to digital threats and online harm. To achieve this, we need to grow our team of talented and passionate people. Our clients include some of the most well-known global companies, national governments, and innovative growing businesses. We operate in an exciting, fast-growing sector that bears increasing relevance and importance to nation-states, corporates, global multilaterals, and NGOs.

What you’ll be doing:

PGI’s Client and Business Development function continues to expand, driving our successful growth. The responsibilities of the post are focused on our platform and social media client growth and are as follows:

• Client Management – You will be the lead interface with our platform and social media clients, helping them to understand our expertise and services and positioning our capabilities in their context and landscapes. You will grow and expand our existing client base in line with our forward-thinking approach and will help ensure their feedback and insight in turn, informs our innovation and product growth.

• Client Targeting and Acquisition – You will understand how to position PGI’s digital investigations and digital safety capabilities proactively into new clients. You will segment and select key services and clients and will leverage PGI’s ability to provide compelling proof of concept intelligence in order to begin those conversations on the front foot, converting into long term partnerships and relationships.

• Renewals and Growth – You will work with our clients to both deepen and broader the PGI relationships (both new and existing). You will navigate contracting and renewal process, ensuring programs are forward-focused and client-orientated. You will also identify new client themes and areas for PGI support and innovation.

On day one you will bring:

• Experience in working with social media platform trust and safety teams and an understanding of global social media organisation trends, priorities, and corporate risks.
• An understanding of online threat/digital risk and fluency in terminology and trends associate with it.
• A demonstrated ability to develop, sell and grow client-focused solutions and services (particularly to social media/trust and safety clients)

Diversity

We're a British company that gets to work on a global scale. What makes us stand out? The amazing diversity of our team! In our line of work, the problems we tackle are anything but ordinary and so require fresh perspectives and unique solutions from every corner of our team. By making sure our workforce is diverse, equitable, and inclusive, we're able to hold true to our values that enable every member of the team to thrive, while delivering novel solutions to novel problems.

Accessibility

We understand that everyone has unique needs, so we're all about making things easier for you. Whether it's overcoming physical or non-physical obstacles at work, we're here to help and are committed to implementing reasonable and relevant mitigations.