Head of PMO

CompanyLindt & Sprungli UK

LocationLondon, England, United Kingdom

Posted At3/6/2026

UK Visa Sponsorship Analytics

Occupation Type

Business and financial project management professionals

Occupation Code Skill LevelHigher Skilled

Sponsorship Salary Threshold

£56,500 (£28.97 per hour)

Occupation rate applies

Above analytics are generated algorithmically based on job titles and may not always be the same as the company's job classification. You can also check detailed occupation eligibility, and salary criteria on our UK Visa Eligible Occupations & Salary Thresholds page.

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Description

A Little Bit About Lindt

We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

We’re also proud of being one of the few bean-to-bar chocolate makers in the world, where we control every step of our chocolate production.

How you could help us to Enchant the World with Chocolate

The Head of PMO is accountable for the effective planning, prioritisation, and delivery of a complex portfolio of transformation and value-driving initiatives across the UK&I market. The role exists to bring structure, clarity, and pace to a high-change environment where multiple programmes and projects compete for the same resources and leadership attention. The Head of PMO will ensure that the right work is prioritised, dependencies are actively managed, and delivery risks are surfaced and addressed early. The role requires a credible leader with strong people management capability, excellent stakeholder influence, and the confidence to challenge constructively to protect outcomes and value.

Where you’ll be based

This role is based in our Head Office in Richmond Upon Thames with hybrid working. (in the office 60% and WFH 40%).

Key Responsibilities

Portfolio Governance & Prioritisation

Own the end-to-end governance of the transformation and project portfolio
Ensure clear prioritisation aligned to strategic objectives and capacity constraints
Provide transparency on trade-offs, sequencing, and resource demand

Programme & Project Delivery

Oversee delivery of multiple, concurrent programmes and projects with conflicting priorities
Ensure robust plans, milestones, dependencies, and risk management are in place
Intervene decisively where delivery is at risk

Stakeholder Management & Influence

Work closely with senior leaders to align expectations, manage dependencies, and resolve conflicts
Influence without authority, taking stakeholders with you through change
Provide clear, confident communication on progress, risks, and decisions

PMO Standards & Ways of Working

Define and embed PMO standards, tools, and methodologies appropriate to the organisation
Balance governance discipline with pragmatic delivery focus
Ensure consistent reporting and decision-making forums

Benefits & Value Realisation, Financial / Budget Management

Ensure initiatives are clearly linked to measurable outcomes and benefits
Track delivery of value and escalate where benefits are at risk
Partner with Finance to ensure credibility of business cases and outcomes
Work with project managers and finance to manage the overall financial impact of projects
Coordinate robust Post Implementation Reviews to ensure projects meet defined objectives

Resource & Capacity Management

Actively manage resource demand across programmes and projects
Surface capacity constraints early and support prioritisation decisions
Enable effective utilisation of key skills and expertise

Team Leadership & Development

Lead and develop the PMO team, building strong delivery capability and confidence

Act as a role model people leader with clear expectations and accountability

Build credibility and trust across the organisation

Qualifications, Knowledge And Experience Preferred

Proven experience leading a PMO or large transformation portfolio in a complex organisation
Strong people management experience with a track record of developing teams
Demonstrated success delivering multiple, high-impact initiatives under pressure
Excellent stakeholder management and influencing skills at senior level
Commercially minded with a strong focus on value delivery and outcomes
Comfortable operating in ambiguity, conflict, and change
High credibility as a leader who can challenge constructively and build alignment

How You Will Be Rewarded Financially

Internal Level 3

For the position of Head of PMO, you will receive a competitive compensation package as well as benefits including; bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, birthday day off and so much more!

Being yourself every day

We want everyone at Lindt feel safe to be themselves, ensuring they are empowered, represented, celebrated and included in our workplace. You’ll notice this throughout the recruitment process; in our ‘dress for your day’ policy and through our proactive DE&I strategy.

Living our values everyday

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly and Making An Impact are an integral part of life here at Lindt.

What You Can Expect From Us

In return for everything that you’ll bring, we can offer you an exciting role in a fast-growing organisation, where we’ll provide an environment where you will thrive, feel supported and fulfil your career aspirations, all while supporting your physical and mental wellbeing.