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The Head of Product will define, manage and maintain the full commercial life cycle of products and services for D&T group, from business development, product inception, business case creation, product development, channel/branch management, pricing, financial analysis of results and continuous improvement, to include:
- Frames
- Sunglasses
- Lenses
- Audiology products and Services
- Sundries
- Optical Services (e.g.OCT)
Working in collaboration with key stakeholders across the business including, but not limited to:- Marketing, retail leadership, buyers, procurement, lens technical specialists, professional services and Finance.
Responsible for managing a small team who make the frame selections and manage the stock within the branches/channel. This includes stock takes, replenishment of stock and channel blueprints.
Responsibilities
- Defines and maintains portfolio of products and services by branch/channel.
- Owns the catalogue – co-ordinating insights and expertise from across the business
- Generates business cases and completes ROI analysis
- Leads pricing with retail and finance
- Owns Promotions (definition, roll out, support and performance analysis)
- Manages all change requests and new product introduction
- Analysis of current product and service performance
What You Will Bring:
- Customer insights
- Retail Experience and Product Management for a multi SKU B2C business
- Complexity management
- Commercial acumen
- Clinical awareness
- Financially literate
- Business cases creation and ROI
- Excellent communication and listening
- Ability to gain consensus
Required Competencies:
- Excellent Communication skills
- Creative thinking
- Innovative
- Influencing skills
- Ability to work collaboratively
- Flexibility
- Ability to use own initiative – creative thinker
Required Work Experience
- Retail Experience and Product Management for a multi SKU B2C business.
- Previous experience in similar role, B2C multi product business – essential
- Experiencing of operating as a Senior Manager – essential
- Head of Product roles previously - desirable
- Experience of working in a clinical environment in a similar role - desirable