Head of Product (Data Platform and Products)

Cardiff, Wales, United Kingdom

8/8/2025

Transform Healthcare in Wales: Lead the Way in Digital Innovation

Are you ready to use your passion for product leadership to transform healthcare technology and make a real difference in people's lives?

Digital Health and Care Wales (DHCW) is seeking a passionate and experienced Head of Data Platform and Products to collaboratively shape the future of digital health in Wales. This is a pivotal leadership role with the opportunity to impact patient care and clinical staff experiences across the nation.

About Us

DHCW delivers critical digital services in response to NHS Wales strategy set by Welsh Government. We are driving an ambitious and transformative digital strategy with a portfolio of products vital to the NHS. Our work supports clinicians in providing safe and effective patient care and empowers patients to manage their own health and wellbeing.

About The Role

As the Head of Data Platform and Products, you will be a senior leader within DHCW, influencing and informing policies regarding healthcare products and systems. You will lead the vision, strategy, and roadmap for the National Data Resource and its suite of products, championing a user-centred approach and ensuring alignment with DHCW's strategic objectives.

Your Responsibilities Will Include

• Strategic Leadership: Define and champion the product vision, strategy, and roadmap for your product suite, ensuring alignment with DHCW and NHS Wales strategic objectives
• Team Leadership: Lead, mentor, and inspire high-performing product teams comprised of product managers, designers, user researchers, developers, validation and operational support using the ITIL framework
• Product Lifecycle Management: Oversee the entire product lifecycle from ideation and discovery through to delivery, iteration, and continuous improvement
• Stakeholder Management: Collaborate effectively with a diverse range of stakeholders across NHS Wales, including clinicians, patients, and technology partners
• Data-Driven Decision Making: Utilise data and analytics to inform product development, measure success, and drive continuous improvement
• Accessibility and Inclusivity: Champion the creation of digital services that are accessible and inclusive to all users, regardless of their needs and abilities
  
  

Essential Skills And Experience

• Proven Experience: A strong track record of successfully leading and delivering digital products within complex environments, ideally within the health or public sector
• User-Centricity: A deep understanding of user-centred design principles and experience in conducting user research to inform product development
  
  

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

For further details / informal visits contact: Name: Rebecca Cook Job title: Chief Data Officer Email address: [email protected]