Head of Product Design

Head of Product Design, London

Live shows make us feel good. They're a time to hang with our friends, discover new artists or lose ourselves on the dancefloor. We're on a mission to bring all of this to more fans, more often – and that's where you come in.

We're looking for an exceptional player-coach who empowers teams to craft best-in-class experiences for fans, venues, and promoters.

At DICE, you'll be part of the company that is redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

About the role

You will work closely with your peers in Product and Engineering, while developing managers and ICs across Product Design, User Research, UX Writing, and Localisation. You will report to the VP of Product.

You must be able to articulate the impact of your approach on the product and business, and be a builder who truly enjoys the challenge of scaling a company and loves nothing more than working iteratively towards a big, ambitious vision for both the product and culture.

You will

• Be responsible for leading a multidisciplinary design team across our full portfolio of digital products, both consumer and partner-facing.
• Hire and coach a growing team of product designers, writers, user researchers, and localisation specialists.
• Evolve the design process and systems to ensure the team continues to deliver exceptional quality solutions to customers' problems, whilst staying accountable to the needs and goals of the business.
• Collaborate with Product and Engineering leadership to:
• Develop DICE's long-term product strategy
• Create an ambitious vision for the product culture
• Optimise ways of working within a true trio setup
• Foster a culture of design thinking across the company
• Be an exceptional manager of people who creates an environment in which designers can thrive and do their best work.
• Craft exemplary work product that sets the bar for the rest of the team
• Partner closely and effectively with our parent company, Fever, to align on strategy and roadmaps.
  

You are

• First and foremost, a craftsperson.
• Passionate, humble, and talented.
• A fan of music and culture.
• A company builder — you love the "messy middle" of a growth stage company, where you need to build the engine while the plane is still on the ascent.
• A strong coach who knows how to apply situational leadership principles in your approach to managing designers.
• A storyteller who can both inspire and create radical clarity.
• A reflective and self-aware leader who is constantly seeking opportunities to grow yourself and your impact.
  
  

You'll need

• Several years of experience managing a high-performing team
• Bonus points for B2B2C experience.
• You must have spent time in a growth-stage company or have a clear vision for how you would adapt your approach for the unique dynamics of this company's life stage.
• A track record of successfully hiring and developing teams of high-performing designers and design managers.
• Experience collaborating with and influencing brand designers to bring a brand to life in digital products.
• To be based in (or willing to relocate to) the UK and willing to travel to the office several times per week (hybrid)
  

About DICE

DICE is based throughout Europe, North America, Australia and India, and is rapidly growing worldwide. We're constantly innovating to bring amazing products to fans, artists, venues and promoters.

We know that having a variety of perspectives makes us a better company – it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE.

Our Benefits

• Unlimited paid holiday
• Monthly DICE credits
• Private health insurance with Vitality with tons of perks
• Workplace pension with Penfold
• Coaching and CBT sessions
• Classpass
• Summer Fridays
• Generous parental package
• Eye Care Vouchers
• Cycle 2 Work
• Workplace nursery scheme
• Season Ticket Loan
  
  

We recognise the benefits of hybrid working and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team's days and expectations during the interview process.

Application process

Our process usually involves a quick chat on the phone, a task and an interview where you'll meet the people you'll work with. We'll keep you fully informed along the way.

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