Head of Revenue Operations

We’re Turtl, the world’s first Revenue Content™ platform. Founded in 2015, we’re trusted by hundreds of global brands like Cisco, EY, and Deloitte. From bootstrapped beginnings to angel backing, we secured Series A funding from Octopus Ventures in 2021.

‘What's Revenue Content™?’ we hear you ask. It’s content that doesn’t just look good; it delivers real business growth. For too long, marketers have poured money into content but struggled to prove its payoff. That’s the revenue gap – where dollars go in but results don’t come out.

Turtl closes that gap, turning content into a serious pipeline and revenue player. With Turtl, businesses invest in content with confidence, assured their effort drives real commercial returns.

But we’re not just here to help businesses grow. We’re passionate about helping our people grow too.

We now have 440+ customers and 100+ team members. So if you’re ready to embrace a new challenge, now is the perfect time to join our dynamic team.

LONDON

Our London office is located within WeWork, Liverpool Street, a unique coworking space in the heart of East London's tech hub. With an open-plan space, ideal for collaborative working and networking, this is home to a broad range of teams including Marketing, Customer Success, Sales, Account Management, Finance, Legal and People teams. We have an on-site cafe, wellness room, weekly wellness and cultural events, as well as fully stocked kitchens within the building.

THE ROLE

We’re looking for a strategic and hands-on Head of Revenue Operations to join our team and lead the operational backbone of our go-to-market motion. You will drive clarity, predictability and efficiency across Marketing, Sales and Customer Success through systems, data and process. As we scale toward profitability, this role is pivotal in shaping how we grow.

You will manage our GTM systems (HubSpot, Chargebee, Planhat), own forecasting processes, align cross-functional teams and deliver best-in-class reporting. You will work closely with Marketing, CS and GTM leaders, and work with decentralised operations roles, to ensure that every part of the revenue engine runs effectively.

WHAT YOU’LL DO

• Own RevOps Strategy and Execution
• Define and execute a clear RevOps strategy & roadmap aligned to company objectives
• Design and improve workflows across our GTM from lead to retention
• Lead Systems and Infrastructure
• Own GTM systems including CRM (Hubspot), Clay, Cognism, Sales nav, Planhat, and interface between those systems and our subscription management tool (Chargebee).
• Responsible for system architecture (within/across GTM systems), data consistency and tech stack optimisation
• Forecasting and Pipeline Governance
• Partner with Marketing, Sales and CS leaders to improve forecasting and pipeline discipline
• Deliver reporting on revenue, renewals and expansion to exec and board level
• Reporting and Analytics
• Oversee dashboards for marketing, sales and CS performance
• Partner with Marketing on attribution, funnel analysis and campaign ROI
• Customer Lifecycle Enablement
• Collaborate with CS, Product Marketing and Tech Touch to automate customer communications and data management
• Support customer success and renewals through data and workflow tooling
• Indirect Team Leadership
• Collaborate effectively with cross-functional contributors
• Build scalable and efficient operational processes

WHO YOU ARE

• 5–8 years in Revenue Operations or GTM Operations roles within B2B SaaS
• Experience managing reports or leading cross-functional projects
• Hands-on experience with GTM tools, especially HubSpot, Chargebee and Planhat
• Familiarity with subscription SaaS business models and processes
• Prior ownership of forecasting, CRM and reporting is essential
• Experienced with HubSpot and billing systems like Chargebee
• Deep knowledge of GTM data flows and SaaS metrics such as CAC, LTV and NRR
• Strong track record in forecasting, pipeline management and revenue reporting
• Comfortable building dashboards and attribution models
• Skilled in cross-functional process design across Marketing, Sales and CS
• Strategic and hands-on, able to operate at both exec and detail level
• Clear communicator who collaborates across functions
• Data-driven and detail-oriented with a mindset for simplification
• Able to influence and align senior stakeholders
• Adaptable and comfortable in a scaling business environment

WHAT WE OFFER

We offer a competitive base salary, share options within Turtl, and a generous holiday allowance of up to 25 days per year (plus bank holidays) with an extra day off for your birthday. Our benefits include private medical insurance, group income protection, life assurance, and enrollment in our workplace pension scheme. You'll also have access to our holiday trading scheme, Benefithub, Pluxee for gym discounts and wellness perks, and a range of additional savings and benefits. At Turtl, we embrace a flexible hybrid working approach, allowing you to split your time between home and our office.

EQUAL OPPORTUNITIES STATEMENT

Turtl is an equal opportunity employer and is committed to growing a diverse workforce that represents all people regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity. We encourage applications from all backgrounds and will make any recruitment or interview adjustments to ensure a comfortable candidate experience.