Head of Risk & Control Enablement (12 Month FTC)

At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business.

Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive.

Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home.

Location: Manchester & London

Reporting to: Chief Control Officer

Closing date: Wednesday 28th January at 10am.

This role will sit within the central 1LoD Risk and Control team and will lead the following activities across Starling; 

• Drive effective governance and management of non-financial risks in the 1LoD.
• Provide specialist risk and control knowledge to stakeholders in order for Starling to operate within its risk appetite. 
• Risk partnering with Risk and Control Owners 
• Monitoring of the 1LoD risk and control profile and supporting all related activities including;

• Risk and Control Self Assessments (RCSA), 
• Oversight of Issues and Actions, Event Management, 
• Risk Reporting and 
• Provision of training
  

Key Accountabilities Include:

• Create a culture of effective and consistent risk management, oversight and reporting; 

- Working with Risk and Control owners 

- Providing advice

- Challenge and input on key decisions

• Ensuring Risk and Control owners are aware and accountable and enabling them to clearly articulate and manage their risk profile.
• Interpreting and communicating regulatory changes, ensuring that all findings are recorded and followed up with appropriate stakeholders / teams

Behaviours & Competencies:

• A natural ability to build strong stakeholder relationships and leverage those relationships to offer appropriate challenge in the risk environment. 
• A proactive approach to managing workloads and ‘can do' attitude, along with ability to use initiative, taking ownership and seeing things through.
• Ability to challenge the status quo, helping us shape risk operations to be the best in class across financial services. 

Skills:

• Proficient in Microsoft Excel/ Google Sheets- strong knowledge of database management and reporting.
• Exposure to working within First or Second line risk or as a risk champion within a business line. 
• 3-5 years with a strong background in risk management, RCSAs and risk reporting
• Experience in the management of regulatory compliance and conduct risks regulations e.g Consumer Duty, CONC etc
• A good understanding of risk and control, FCA regulatory environment and Consumer Duty.
• An understanding of risk management frameworks is essential.
• Experience in first line control testing is also a strong advantage.

• Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways.
• Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing."
• Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one.
• A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core.
• Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including:
• Company-enhanced salary sacrifice pension scheme (7% employer contribution) 
• Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.