Head of Sales

Eightcap is a dynamic online trading provider focused on delivering great trading tools and professional trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we blend the agility of a fintech innovator with the trust and stability of a regulated financial institution. Our mission is to empower clients to succeed in the markets through seamless, secure, and intuitive trading experiences. With a fast-paced, collaborative, and innovative culture, Eightcap continues to evolve as a leader in the online trading space.

The company is headquartered in Melbourne, Australia, with support offices in the UK, Cyprus, Bulgaria, Guatemala, and the Bahamas.

Recently recognised as Broker of the Year 2024 at the Global Forex Awards, we pride ourselves on innovation, outstanding customer service, and unwavering integrity in everything we do.

The Head of Sales is a pivotal leadership role responsible for defining, developing, and executing Eightcap's global sales strategy to drive significant revenue growth, expand market share, and lead a high-performing sales team. This role requires a visionary leader with deep expertise in the forex and derivatives market, capable of fostering a culture of excellence, innovation, regulatory compliance and client-centricity across all sales functions. You will be instrumental in scaling our sales operations, optimising processes, and collaborating cross-functionally to ensure Eightcap's continued leadership in the online trading space.

Key Responsibilities:

Strategic Leadership & Execution:

• Develop, refine, and execute comprehensive sales strategies and tactical plans to achieve ambitious revenue targets and market penetration goals across all client segments (retail, premium, institutional) and geographies
• Lead the entire sales department, providing strategic direction, setting clear objectives, and ensuring alignment with the company's overall business strategy
• Identify new market opportunities, product offerings, and sales channels to accelerate growth and competitive advantage
  
  

Team Management & Development:

• Recruit, mentor, coach, and develop a world-class sales team, fostering a culture of high performance, accountability, and continuous improvement
• Establish performance metrics (KPIs), conduct regular performance reviews, and implement incentive programs to motivate and reward sales team members
• Oversee the training and onboarding of new sales hires, ensuring deep product knowledge, sales acumen, and adherence to compliance standards
  
  

Sales Operations & Process Optimisation:

• Optimise and streamline the end-to-end sales cycle, from lead generation and qualification to conversion, onboarding, and ongoing client relationship management
• Implement and manage effective sales processes, CRM utilisation (e.g., Salesforce), and sales enablement tools to enhance efficiency and productivity
• Analyse sales data, market trends, and competitor activities to derive actionable insights and inform strategic decision-making
  
  

Market & Client Engagement:

• Maintain a deep and up-to-date understanding of the global financial markets, particularly in FX and derivatives, and leverage this knowledge to guide sales strategies and team expertise
• Oversee high-value client relationships and strategic partnerships, intervening supporting complex negotiations or high-stakes client interactions as needed
• Enhance Eightcap's brand awareness and market presence through strategic networking, participation in industry events, and thought leadership
  
  

Cross-Functional Collaboration:

• Collaborate closely with Marketing to optimise lead generation, branding, and promotional campaigns
• Work in conjunction with Product Development to provide market feedback, influence product roadmaps, and ensure sales teams are equipped to sell new offerings effectively
• Partner with Compliance, Operations, and Legal departments to ensure all sales activities adhere to regulatory requirements, internal policies, and best practices (e.g., AML/KYC)
  
  

Reporting & Forecasting:

• Prepare and present comprehensive sales reports, forecasts, pipelines, and market analyses to the Managing Director and executive leadership
• Provide strategic insights and recommendations based on sales performance, market dynamics, and team capabilities
  
  

Requirements

Essential:

• Bachelor's degree in Business, Finance, Economics, or a related field; MBA or advanced degree highly desirable
• Experience in sales within the financial services industry, with senior sales leadership or management role, ideally in FX, derivatives, or online trading
• Proven track record of building, leading, and scaling high-performing sales teams to consistently exceed ambitious revenue targets
• Deep and demonstrable understanding of financial markets, particularly forex and derivatives trading, technical analysis, and various trading platforms
• Strong strategic acumen with the ability to develop and implement effective sales strategies that drive market share and competitive advantage
• Exceptional leadership, coaching, and mentoring skills, with a focus on team development and fostering a positive sales culture
• Well-versed in the electronic trading competitive landscape and global regulatory environments
• Highly proficient in sales operations, CRM systems (e.g., Salesforce), and data-driven decision-making
• Strong business development and negotiation skills, with the ability to close large-scale deals and manage key accounts
• Is currently or can be RG146 compliant
• Fluent in English with outstanding written and verbal communication, presentation, and interpersonal skills
  
  

Desired:

• Experience in a global sales leadership role, managing geographically dispersed teams
• Proven ability to thrive in a fast-paced, high-growth, and dynamic fintech environment
• Strong analytical skills to interpret complex data, identify trends, and make informed strategic decisions
• Demonstrated ability to multitask, prioritise, and manage complex projects effectively
• Values and respects diversity, with the ability to work effectively with individuals from multicultural backgrounds
• High attention to detail and a proactive "Can-Do" attitude
  
  

Benefits

Why Eightcap?

• 26 days' holiday
• Aviva workplace pension
• Vitality private health insurance
• Ongoing investment in your career development
• Parental leave
• Staff referral bonus program
• Collaborative team culture
• Ongoing investment in your career development, including technical and professional training
• Being part of an exciting new project for the company
• Regular social activities
  
  

Are you interested in this opportunity but don't meet every requirement? Eightcap endeavours to create an inclusive and diverse workforce by offering an opportunity for the right people and so we encourage you to apply.

We respectfully ask that no recruiters contact anyone at Eightcap regarding this role.