Country: United Kingdom
Head of Specialist Transformation - Technology (12 month FTC)
Join our community:
We are seeking highly motivated and experienced Senior Transformation Leader for Technology & Operations, is responsible for driving strategic transformation across technology delivery, with a deep focus on Domain-Driven Design (DDD), Agile methodologies, and end-to-end Software Development Life Cycle (SDLC) governance. The role holder will lead the design and implementation of enterprise-scale Domain Models to improve alignment between technology architecture and business capabilities.
This individual will also serve as a champion of organizational change, influencing structural, cultural, and process shifts across large-scale, cross-functional environments. With deep technical acumen and significant experience leading transformation at senior executive levels, this leader will shape and execute the long-term vision for modern software delivery and tech-enabled business strategy.
Responsible for all the Program Delivery of all GTM Implementation within UK as the representative leader for T&O.
The difference you’ll make:
- Lead organizational change management initiatives, including readiness assessments, stakeholder engagement, communications planning, and adoption strategies.
- Work with business and technology leaders to evolve ways of working, shift team mindsets, and align leadership on transformation goals.
- Drive cultural transformation to embed agile, product-oriented thinking across technology and business units.
- Managing and enhancing the service relationship between SDS and the Application and Digital Teams.
- Providing the stakeholder management interface, developing and managing relationships with the stakeholders.
- Managing local resources to ensure that relevant management information is produced, KPIs and NPS, to measure performance.
- Partner with Product, Operations, Risk, and Compliance to align delivery frameworks and reporting.
- Lead engagement with external consultancies, vendors, and platform providers for technical services and transformation delivery.
- Oversee end-to-end SDLC management, ensuring quality, agility, scalability, and regulatory compliance – this is a key skill and experience to enable implementation of the Global Model.
What you’ll bring:
- Demonstrable experience in managing and delivering large/complex scale global transformational programmes.
- Significant senior leadership experience (Head of/Assistant Director/Director level) in organisational development, change, or people transformation within financial services.
- Demonstrable expertise in designing and scaling Domain Models and bounded contexts for enterprise systems.
- Proven experience implementing Agile at scale with hands-on knowledge of agile frameworks (Scrum, SAFe, Kanban).
- In-depth understanding of full SDLC from requirements to release and support, including Agile/Hybrid/Waterfall environments.
- Deep technical leadership in areas such as cloud, microservices, integration architectures, and platform modernization.
- Proficiency in guiding and supporting individuals and teams through organisational shifts, including overcoming resistance to change.
- Comprehensive understanding of how all organisation sub-functions collectively integrate within the organisation to contribute to achieving the objectives of the business unit.
- Interprets internal or external business issues and recommends solutions/best practices to improve products/services or processes to suit customer’s needs.
- Track record of managing senior stakeholders, influencing at exec level, and translating strategy into execution.
- Comfortable balancing strategic thinking with a hands-on approach to delivery.
- Acts as a resource for colleagues ensuring they have the right technical abilities to effectively deliver the Service Management and operational requirements for IT projects into the production environment across a set of functional/business areas. Experience of building and managing technical teams including coaching and mentoring
- Extensive experience in managing relationships with 3rd party vendors, external consultancies and platform providers for technical services and transformation delivery.
- Hold a Bachelor’s or Master degree in Computer Science or a related field, or equivalent work experience.
- Familiarity with regulatory themes like Consumer Duty and ESG, and management of risk and compliance standards.
What else you need to know:
This role is based in Milton Keynes
We want our people to thrive at work and home, and also be able to deliver the best outcomes for our customers and to help each other develop. To support this, we offer site-based contracts with a hybrid working pattern and our expected level of attendance in an office is at least 12 days per month (pro-rata for part-time roles).
If you apply for this role in this location, it’s important you consider your travelling distance, time and cost from your home to the office location.
We’re happy to discuss specific working patterns and arrangement within this hybrid approach during the recruitment process.
