Head of Ticketing

Location: Nottingham Playhouse

Department: Box Office & Sales

Salary: £35,000 - £37,000 per annum pro rata

Hours: 37.5 (5 days out of 6 Mon-Sat)

Contract Type: Permanent

We are seeking an experienced and commercially astute professional to lead our ticketing operations within a vibrant arts and cultural environment. The successful candidate will bring significant experience of ticketing in customer-facing settings, alongside strong analytical skills and a proven ability to maximise income through insight-led decision making. You will be an inspiring leader with a track record of managing and developing teams, expertise in ticketing systems and CRM Platforms, and skilled in building effective relationships with a wide range of internal and external stakeholders. A sound understanding of data protection and GDPR compliance is essential, as is a commitment to delivering outstanding audience experiences across the arts.

We regularly review applications and reserve the right to close this job advert early if we identify suitable candidates.

Benefits: Complimentary programme for Nottingham Playhouse produced shows, Cycle to Work scheme, Discounted parking at Mount Street and St James NCP, Discounted travel on Nottingham City Transport Buses, Discounts on our bars offer, Free and/or discounted tickets for performances, including Press Nights, Free Playhouse Pass membership, Holiday increases with length of service, Opportunities for Flexible Working, Paid day off for your birthday, Relaxed working environment with informal dress code, Staff pension, Staff social events, Training and professional development opportunities

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