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21680
We are seeking an enthusiastic individual to join us as a
Veterinary Head Receptionist at
Beechwood Veterinary Practice.
Location: To be based mainly at Beechwood Kidsgrove Clinic
Contract: Maternity Cover
Hours: 38-40 hours per week
About The Role
Day-to-day responsibilities will include:
- Managing the Receptionist team, including training and providing support and guidance
- Supporting with Recruitment and liaising with the internal recruitment team
- Financial responsibilities such as till reconciliation and debt reconciliation.
Additional Day-to-day Duties Of The Role Will Include
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Completing insurance forms
- Dispensing medications
- Taking payments
- And most importantly; providing a warm and welcoming experience to our clients arriving at the practice
What We're Looking For In Our Veterinary Head Receptionist
- Leadership skills would be highly desirable
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What We Can Offer You
- Salary will be dependent on experience and skills
- All the usual CVs benefits!
To apply for this position, please click 'Apply Now'. 
