We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
Health Care Support Worker – Learning Disabilities (Primary Care)
Location: Across Aneurin Bevan University Health Board
Band: 3
Contract: Fixed Term until 31/03/2026
Hours: 37.5
We are seeking a compassionate and motivated
Health Care Support Worker (HCSW) to join our dynamic Learning Disability Primary Care team. You will support registered nurses in delivering high-quality, evidence-based care to individuals with a learning disability across GP practices, nurse-led clinics, and health promotion initiatives.
Key Responsibilities
- Assist in improving access to healthcare and reducing health inequalities.
- Support the delivery and quality of annual health checks.
- Promote and implement reasonable adjustments in primary care settings.
- Work within defined clinical competencies and protocols under nurse supervision.
Requirements
- NVQ/QCF/CQFW Level 3 in Health or Social Care.
- Experience working with individuals with learning disabilities is desirable.
- Strong communication, IT, and documentation skills.
- Commitment to patient safety and confidentiality.
Join us in making a real difference in the lives of people with learning disabilities across Gwent.
Main duties of the job
- Support Identification & Record-Keeping: Assist in identifying individuals with a learning disability and maintaining accurate LD registers.
- Health Screening & Pre-Check Support: Gather relevant health information and conduct screening under indirect supervision of a registered nurse.
- Clinical Support: Aid in assessing and managing patients’ healthcare needs in primary care settings, including direct care tasks like phlebotomy, ECGs, and observations.
- Reasonable Adjustments: Help primary care services implement adjustments to improve accessibility for individuals with LD.
- Training & Education: Support delivery of training to primary care staff, carers, and individuals with LD on healthcare needs.
- Accessible Information: Contribute to the development and sharing of easy-read health materials.
- Monitoring & Reporting: Recognise normal clinical parameters and report abnormalities to the registered nurse.
- Documentation & IT: Maintain accurate written and electronic records in line with ABUHB policies.
- Health Promotion: Encourage self-care and illness prevention, respecting patient preferences.
- Teamwork & Communication: Work collaboratively across multiple primary care sites, maintaining professional relationships with patients and colleagues.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- NVQ Level 3 in Health and Social Care or equivalent demonstrable knowledge and experience Good standard of general education including GCSEs (or equivalent) in English and Maths Understanding of learning disabilities and the health inequalities experienced by this population Knowledge of person-centred care and the importance of reasonable adjustments safeguarding, and professional boundaries
Desirable criteria
- Additional qualifications related to learning disability, healthcare, or communication (e.g., Makaton, Easy Read, LD awareness). Awareness of the Mental Capacity Act and its application Familiarity with accessible communication methods and tools Understanding of primary and secondary healthcare pathways and the role of liaison services Positive Behaviour Management (PBM) technique
Experience
Essential criteria
- Experience of working with individuals with a learning disability or other vulnerable groups Experience providing care or support in a healthcare, social care, or community setting Experience working as part of a team
Desirable criteria
- Experience supporting individuals in acute or hospital environments Experience delivering or supporting training or health education sessions Experience collecting and inputting data for reports or audits
Skills
Essential criteria
- Excellent communication and interpersonal skills, including the ability to adapt communication to individual needs Ability to work independently within defined boundaries Good organisational and time management skills Competent in using basic IT systems (e.g., email, data entry, Microsoft Excel/Word) Compassionate, empathetic, and non-judgemental Committed to promoting inclusion, equality, and the rights of people with a learning disability Flexible and adaptable approach to changing demands Willingness to learn and participate in further training and development
Desirable criteria
- Skills in preparing accessible resources (e.g., Easy Read materials) Ability to produce basic graphs or summaries from data Enthusiastic about service improvement and innovation Ability to advocate for service users within a multi-disciplinary setting Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
