Home Health Care Manager

We are a family-run business providing quality residential care homes and support services to older people and those living with dementia. Our ongoing success is due to our focus on providing personalised care and support, and to our team who provide that support.

Visit us and you will meet the kind, caring and enthusiastic staff who are all committed to the people we serve. Our team all receive mandatory training such as safeguarding of vulnerable adults, first-aid, infection-control, end of life care, health and safety, safe handling of medicines and dementia care.

As Home Care/ Domiciliary Manager your responsibilities will include:

• CQC Compliance
• Planning, directing and delivery of high-quality person-centred care.
• Be responsible for promoting and safeguarding the welfare of those individuals they support
• Ensuring that all company policies and procedure are adhered to
• Organisation of staff rotas, staff review, team meetings, training and mentoring
• Marketing, promotion and sales to help grow the business.
• Generating and developing new business opportunities
• Overall Management of the business.

What you’ll need

• 3 years Managerial experience working in a caring environment (preferably Dom care setting.
• Previous good CQC record.
• Professional Qualification – NVQ Level 5 (Or working towards)
• Strong Knowledge of CQC standards
• Managing, leading and developing staff
• Skilled in the recruitment, selection and retention of staff
• Professional, confident and warm personality
• Reliable and punctual
• Willing and able to provide an out of hours ‘on call’ service
• Driving Licence

What you will need

Required criteria

• Caring and compassionate towards people in need of care and support
• Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives
• Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice
• Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
• Good understanding of the regulatory responsibilities of a Registered Manager and the law relating to domiciliary care services.
• Knowledge of health and safety matters in relation to homecare services and risk management
• Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
• Experience of care services, risk assessment and person centered care and support
• Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
• Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

Desired criteria

• Experience of managing the delivery of social care services as a registered manager
• Willingness to work flexibly and to keep knowledge and skills up to date

Benefits

Rochcare offers a competitive salary of £38,000 plus incremental bonuses and values the continuous hard work of our employees. As a family-owned and managed company, we believe our employees should be generously rewarded for their dedication to providing exceptional care. That is why we offer the following benefits and rewards.