Home Host – Working From (Maternity Cover)

Company Description

Working From are looking for a Home Host to join the team!

The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie!

Working From_: A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions..

As a Home Host you’ll be the go-to for our members, and you have your own way of helping them with what they need, making them welcome and at ease. Whilst also ensuring our space is set to impress from first light, to close of play, with everything in-between such as keeping on top of our membership profile systems, meeting rooms and meeting room calendar.

You will work closely with the rest of the coworking team, providing a great experience for members, from first contact to when they become part of our family and beyond

Job Description

What you’ll do…

• The Home Host role work shifts across 7 days a week with start times of 7am and finish times may be as late as 10pm.
• Greet all members and guests, making sure they have all they need in the most efficient way possible. Always a “heads up” approach when covering the front desk.
• Setting up day passes on arrival and inducting them into the space so they need for nothing.
• Confidently deal with incoming sales calls, enquiries and tours when the membership sales team aren’t available.
• Restocking pantries, stationary cupboards and keeping every floor looking tip top throughout your shift.
• Management of stock including monthly stock take.
• Creating weekly, daily and monthly reports for management when required.
• Taka real ownership of the front desk and all within for the smoothest experience for our members.
• Responsible for meeting room set up before and after meetings. Booking and managing of meeting room calendars for members.
• Following training, the hosts require a solid level of knowledge on our property management systems.
• Responsible for receiving and processing all members mail and deliveries ensuring safe delivery to the correct member.

Qualifications

What we’re looking for…

• You are the person that knows everyone and they all know you.
• Nothing is an issue for you - you know what our members want even before they do.
• Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
• You understand hospitality, it’s in everything you do.
• You pay attention to the details and care about creating great work.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get shit done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.
  
  

Additional Information

What’s in it for you…

• 28 days holiday (inclusive of bank holidays), pension and life insurance.
• A health cash plan, through which you can easily claim money back on things like dental, physiotherapy and contact lenses.