We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job Overview
This post is fixed term/secondment for 6 months due to RIF funding.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
We are offering an exciting opportunity to join our Hospital Discharge Team as a Hospital Discharge Assistant within a busy community hospital setting.
In this rewarding role, you will play a key part in supporting wards through the implementation of the Optimal Hospital Flow Framework, helping to improve patient flow and enhance the overall hospital journey.
Your core purpose will be to facilitate safe, timely, and effective discharges for patients. You will work with individuals presenting with varying levels of complexity, providing tailored support, coordination, and problem-solving to ensure every patient transitions to the most suitable environment.
No matter the challenges that arise, the focus of the role remains constant: enabling safe, appropriate, and well-planned discharges that support the best outcomes for our patients.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
- Gather information regarding patients’ pre-admission abilities, support systems, and any concerns related to discharge readiness.
- Communicate with Therapy Services to obtain updates on patient progress and support therapy teams as required.
- Liaise with care homes in a timely manner to reassess patients prior to discharge and coordinate relevant arrangements.
- Maintain effective communication with ward managers, the patient flow team, nursing, medical, therapy, social services staff, and ambulance colleagues to support safe and timely discharges.
- Ensure sensitive, personal, and clinical information is handled with tact and confidentiality, using sound judgement regarding information sharing.
- Appropriately notify families and carers of discharge arrangements in a timely manner.
- Support the ward team to facilitate the safe and timely discharge of patients.
- Actively contribute to daily capacity planning by managing and disseminating essential information related to patient discharges, bed states, and flow barriers.
- Collect, record, collate, and report information as directed by the manager regarding key areas relevant to patient flow.
- Finalise transfer arrangements to home or usual place of residence, including transportation bookings and communication with families.
- Ensure all relevant patient information is obtained, recorded, stored, and communicated in accordance with agreed processes.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Qualifications
Essential criteria
- Experience of direct patient care and/or working within a clinical setting
- NVQ/QCF Level 4 or equivalent
Desirable criteria
- Experience of data collection and audit
- IQT Bronze
Experience
Essential criteria
- NVQ/QCF Level 4 or equivalent
- Experience of working within a hospital or community setting patient facing
- Experience of direct patient care and/or working within a clinical setting
Desirable criteria
- Experience of data collection and audit
- Active participant in complex decision-making processes
- IT literate in word and excel
