Hospitality Sales Manager

Company

Reading Football Club

Location

Reading, England, United Kingdom

Posted At

8/14/2025

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Description

Key Responsibilities

To meet and exceed individual & team hospitality revenue goals

To be the main point of contact for Reading FC hospitality relationships
To handle general matchday hospitality administration and work closely to deliver best in class hospitality experience
To sell upgrades, add-ons, and ask for referrals
To build strong relationships with customers and clients through outbound activity including phone calls, emails, meetings and other touchpoints
To make Outbound sales calls to drive prospects and sales
To be proactive and proudly represent Reading Football Club. Be prepared to handle enquiries and customer relationships from first meeting to regular ongoing interaction
To work closely with other internal stakeholders to identify upsale opportunities
To shape and lead a hospitality events calendar to ultimately increase the volume of Reading FC hospitality activity on non-matchdays.
To work with the catering team to create a best-in-class hospitality environment, be open to change and be brave to try new ideas

Person Specification

Essential
Telesales/Phone-based sales experience
Target-driven & confident communicator
Problem Solver, Creative, Detail Orientated, Team Player
Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues

Desired

Minimum of 1-2 years sales/service experience, preferably in sports/entertainment