Hotel Manager

We are seeking a hands-on Hotel Manager with a strong operational background in boutique or luxury hotels to lead the team in this unique and beautiful property.

You’ll be proud to step through the doors of the elegant lobby each morning, leading your team to success against the backdrop of this character-filled townhouse in the heart of Richmond

.
With your experience and presence, you’ll empower your team to deliver the ‘sumptuous hospitality with an authentic neighbourhood sensibility’ that The Selwyn is known fo

r.
This role reports to the Area General Manag

er.
About the

roleYou are responsible for overseeing the smooth running of day-to-day operations in the hotel and managing ongoing profitability. Guiding and inspiring your team of trusted HODs, you ensure all revenue, guest satisfaction and brand targets are

met.
Duties inc

• lude:Managing budgets and controlling expend
• itureOverseeing major ev
• ents.Recruiting, training and managing hotel emplo
• yees.Ensuring compliance with health, safety and licensing laws, as well as maintaining property and ameni
• ties.Continuously improving business operations through standard procedures, maximising revenue and monitoring employee perform

ance.Full details of the role will be discussed with the shortlisted candidates. If you’d like to find out more about the role before applying, why not reach out to our resourcing team at recruitment@kewgreenhotels

.com.
Abo

ut YouAn ideal candidate for this role should possess the following attri

• butes:Strong Leadership: The ability to motivate and inspire a team, fostering positive work environment by leading from the
• front.Exceptional Communication: With excellent verbal and written communication skills, you are equally comfortable interacting with guests, employees and stakeho
• lders.Financial Acumen: A solid understanding of budget management and the ability to drive revenue while controlling
• costs.Customer Centric: Dedication to ensuring exceptional guest satisfaction and exper
• ience.Innovative and Detail Oriented: Proactive in seeking opportunities to improve service delivery and maximise revenue, with a keen eye for detail in overseeing property maintenance, health and safety and comp
• lianceTeam Player: Capability to recruit, train and manage a diverse team, fostering growth and develo

pment.
This role would be ideal for an Operations Manager in a boutique or luxury hotel ready to take on their first Hotel Manage

r role.

BenefitsOur rewards package i

• ncludes:Discounted hotel stays around the globe, with food and beverage di
• scounts.Attractive discounts across many major retailers, restaurants, an
• d eventsFREE and UNLIMITED access to our Leisure Clubs (gym, pool, stea
• m rooms)Personal and career development, including apprenti
• ceships.24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal

advice.
N

ext stepsA member of the recruitment team will be in touch to book a 15-minute chat with shortlisted candidates so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet the Area General Manager and Director of Op

erations.
Who are Kew Gre

en Hotels?Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hot

el brands.Our mission is to operate hotels which make us proud, but what unites us all is o

• ur values:We Love To Pursue O
• utstandingWe Respect Our People And C
• ommunitiesWe Focus
• On DetailsWe Are

Pragmatic
If you share our values and you’re committed to doing work that you can be proud of, we would love to hea

r from you!You can find out more about our mission and values, our history and more on our website at www.kewgree

nhotels.com
At Kew Green Hotels, we encourage applications from individuals of all backgrounds and abilities. Should you require any reasonable adjustments throughout the recruitment process, please make sure to complete the relevant application questions, or contact [email protected] if you have any questions. We are committed to supporting any adjustments y