Housing Casework Officer – Rough Sleeper Specialist
Company
Location
Nottinghamshire, England, United Kingdom
Posted At
8/4/2025
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Description
Job Description
Contract Type: Fixed Term
Working Hours: 37 hours per week
Worker Type: Onsite - working across the city
Salary: Starting Salary is £32,597 - £35,412 per annum (pro rata for part-time)
Location: Loxley House, Station Street, Nottingham, NG2 3NG - requirement to work at various locations around the City.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. In addition to competitive pay, generous leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
You may be aware that in November 2023, Nottingham City Council’s Chief Finance Officer issued a report under Section 114(3) of the Local Government Finance Act 1988 because, in his professional opinion, the council wasn’t able to deliver a balanced budget, which is a legal requirement. This does not mean, however, that the council is bankrupt or insolvent.
The financial implications of the Section 114 report have been balanced against the council’s statutory duties, particularly in relation to safeguarding and homelessness, and the council's Spend Control Board has approved the funding of this permanent post.
At Nottingham City Council, we are dedicated to providing housing solutions and support to our citizens. Housing Solutions plays a pivotal role in preventing homelessness and ensuring that all citizens in housing need or crisis receive the assistance they require. We are currently looking for motivated and empathetic Housing Casework Officers to become valuable members of our statutory homelessness team.
If you are passionate about helping citizens in housing need and are dedicated to ensuring universal access to stable housing, we encourage you to apply. Be a part of our mission to make a positive impact on the city by preventing homelessness and providing vital support to citizens in their housing needs. Your unwavering commitment and expertise can significantly contribute to the success of this important mission.
Key priorities for the post holder will include;
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries, please contact
Emma James at [email protected] or
Joseph Muir at [email protected]
Closing Date: 18th August 2025
Previous applicants need not apply.
Please note that there may be occasions when we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interviews will be held: W/C 25th August 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
About Us
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
Contract Type: Fixed Term
Working Hours: 37 hours per week
Worker Type: Onsite - working across the city
Salary: Starting Salary is £32,597 - £35,412 per annum (pro rata for part-time)
Location: Loxley House, Station Street, Nottingham, NG2 3NG - requirement to work at various locations around the City.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…
Working for Nottingham City Council has great benefits. In addition to competitive pay, generous leave entitlement, and access to a generous pension scheme, we strive to create an innovative, inclusive, and progressive work culture where everyone is supported to do and be their very best.
In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.
You may be aware that in November 2023, Nottingham City Council’s Chief Finance Officer issued a report under Section 114(3) of the Local Government Finance Act 1988 because, in his professional opinion, the council wasn’t able to deliver a balanced budget, which is a legal requirement. This does not mean, however, that the council is bankrupt or insolvent.
The financial implications of the Section 114 report have been balanced against the council’s statutory duties, particularly in relation to safeguarding and homelessness, and the council's Spend Control Board has approved the funding of this permanent post.
At Nottingham City Council, we are dedicated to providing housing solutions and support to our citizens. Housing Solutions plays a pivotal role in preventing homelessness and ensuring that all citizens in housing need or crisis receive the assistance they require. We are currently looking for motivated and empathetic Housing Casework Officers to become valuable members of our statutory homelessness team.
If you are passionate about helping citizens in housing need and are dedicated to ensuring universal access to stable housing, we encourage you to apply. Be a part of our mission to make a positive impact on the city by preventing homelessness and providing vital support to citizens in their housing needs. Your unwavering commitment and expertise can significantly contribute to the success of this important mission.
Key priorities for the post holder will include;
- Good operational working knowledge of housing legislation in both the public and private sectors
- Good operational working knowledge of Homelessness and associated legislation, and an ability to advise on and decide any duties owed to citizens for the Authority
- Effectively manage a complex workload under pressure,e meeting specified targets and deadlines whilst demonstrating attention to detail, prioritisation and self-organisation skills
- Commitment to providing a high-quality customer-focused service
- Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships
- Understanding of the wider issues impacting upon homelessness, the barriers facing people with multiple and complex needs
- A DBS enhanced check for a regulated activity is required for this post.
At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.
For informal enquiries, please contact
Emma James at [email protected] or
Joseph Muir at [email protected]
Closing Date: 18th August 2025
Previous applicants need not apply.
Please note that there may be occasions when we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interviews will be held: W/C 25th August 2025
If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support
About Us
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years’ service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering 17.9%
- Smart Working – to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
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