“Southampton – a city of opportunity where everyone thrives”
Apprenticeships are an exciting way to develop your career. At Southampton City Council we’re keen to invest in people, apprentices are a valuable part of our workforce and the future of the council.
As an apprentice you’ll be receiving practical and professional training right from the start. Working alongside experienced colleagues who will supervise your development and a dedicated mentor providing support and guidance throughout your training. You will have regular reviews with your manager and tutor so you know how you are doing and can gain support with any activities to help you progress.
An apprenticeship is a real job, with real responsibilities and along with a competitive salary an apprenticeship will provide you with many benefits including;
- Paid time off for holidays and a pension scheme
- A career path so you can progress to the next level
- On and off the job training
- The achievement of a nationally recognised qualification while you work.
At Southampton City Council we are committed to paying Foundation Living Wage as a minimum and we believe apprentices should also be paid fairly.
Although we can’t guarantee you a permanent job at the end of your apprenticeship, we will support you to apply for other roles within the council, and help make sure you are ready for a wider job search with support from our Employment Skills team.
About The Role
We are looking for a confident and conscientious individual to undertake the role of Housing Management Apprentice. The post will start September 2025.
This role is responsible for providing an efficient, comprehensive, and caring tenancy and estate management service to all tenants and leaseholders without favour or bias. The post holder will deal with individual issues that residents have, assisting them in accordance with Council policy.
You will maintain accurate information on the Council’s housing management data system on tenancy issues relating to individual properties/tenants, and using customer services as a tool for managing case work.
You will also take phone calls, visit residents in their homes and deal with initial enquiries from residents, answering questions in relation to tenancy and estate management. You should be comfortable with escalating more complicated issues to the relevant officer. This role involves a large amount of data entry and therefore you must be accurate and pay high attention to detail.
Please See The Job Description For More Information.
If you feel you have the necessary background, experience and skills to undertake this role we would like to hear from you.
Additional Information
- This post requires a standard DBS check.
- This post is fixed term for 24 months depending on apprenticeship level
- Please note the salary quoted is based on full time hours (37 hours).
- It is usual for successful candidates to start at the bottom of the pay grade.
What We Can Offer You
Here at SCC we have a range of different perks and benefits, a few examples can be found below.
- A generous local government pension scheme.
- Flexible working (role dependant). Up to 13 days of Flexi Leave.
- Hybrid working arrangements (role dependant).
- 25 days annual leave (pro rata), plus bank holidays.
- Online Benefits – salary sacrifice schemes, benefits and discounts.
- Great local transport links.
- Employee assistance programme with access to our health wellbeing and support.
For Further Information On Our Benefits Package Please Visit
Contact details for informal discussion:
For an informal discussion about the post please contact Helen Prophett at Central Local Housing Office, Tel: 023 8091 5168 or
Email
Recruitment contact details:
Tel: 023 8083 4033
For More Information About SCC Please Visit
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