HR Administrator / Documentation Advisor / Human Resources Admin / Case Management / Employment Law

Job Description

Due to recent growth we are recruiting for HR Administrators & HR Documentation Advisors. If you have experience in employment law or HR administration and are seeking full time employment, please see below for more details.

This is a fantastic opportunity for a motivated and enthusiastic individual to work in a friendly and supportive team within a great company. The role is interesting and varied and provides real opportunities for development and growth.

Job Purpose / Overview:

To deliver telephone and written HR support to clients who have requested consultancy assistance through Peninsula Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting.

We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail focused drafting skills with diary planning and management whilst being flexible and working as a team.

Responsibilities include but not limited to:

• To communicate via telephone, email and video conference with our clients supporting their HR and employment law requirements.
• Explaining options available to our clients where required.
• Preparing case files and drafting legally compliant documents and invite letters to disciplinary, grievance and appeal hearings, investigation meetings and consultations on behalf of our clients.
• Creating and maintaining case files, creating system logs and other administrative tasks.
• Making appointments and maintaining a flexible approach to last minute changes.
• Collaborating with consultants to effectively manage their time and clients expectations.
• Work towards the team objective of obtaining repeat business.

What you bring to the team:

• Customer service experience.
• Employment law knowledge and experience.
• Excellent written and oral communication skills, empathy towards clients and outstanding attention
• to detail.
• Commercially minded / driven.
• Educated to degree level in HR, law or related business discipline or equivalent or have experience in employment law / an employee relations-focused HR role.
• A positive approach in a fast-moving, busy team environment.