HR Assistant

At Fora, we're fuelled by a desire to enhance the way people work. We're here for the progressives, the forward thinkers, the status quo-challengers, the creators and the innovators. With signature hospitality, a likeminded community of members and a re-energising wellness experience, Fora takes the grind out of daily work-life, so members can focus on what's important - working productively, healthily and happily.    

Our journey began over 20 years ago, when we opened our first location on London's City Road. Since then, our collection has grown to over 60 distinctive workspaces across London, the UK and Germany, totalling 3.2 million sq ft of real estate. And in the last two decades we've welcomed nearly 30,000 members through our doors and boast market-leading retention rates. 

As a trusted workspace provider for teams of all sizes, from established brands to new ventures, our uniquely designed, flexible office spaces come with a range of exceptional on-site amenities and a dedicated Member Experience team to take care of all the day-to-day details. Ocado, The British Fashion Council and Pangaia are just some of the businesses who call a Fora workspace home.  

Fora is part of The Office Group, backed by Blackstone and Brockton Capital. We have ambitious plans to expand our collection of workspaces in the future, pioneering industry change through our conscious design and construction practices, and creating workspaces that empower our members to work in their own unique way. 

The Role

To support the Human Resources team, in all aspects of generalist HR administration and proactively managing administrative activities and processes. To be the first point of contact for all general HR queries, identifying where the queries can be managed within the team and taking ownership of queries and processes, ensuring they are resolved in a timely manner. Being visible, approachable and building relationships with employees to ensure they feel able to reach out for with any issues.

Key Responsibilities

• Act as the first point of contact in HR department for general enquiries for the business, to include the People HR inbox
• Manage the internal administrative processes for the HR team to include all areas of the employee lifecycle from onboarding to offboarding, including new starters, changes to contract, leave processes, work experience, and leavers as well as any other  necessary HR documents and correspondence.
• Keep all administrative trackers up to date and accurate on a daily basis, updating the team daily on any concerns
• Provide letters to all employees as and when needed, including salary review letters, job title changes, salary changes, end of year letters etc. in a timely and efficient manner
• Control all incoming data and documents in relation to the employees; scan and attach to the HR database and HRIS system where appropriate and in a timely manner
• Ensure the HR administrative processes are effective and efficient, working with the HR Advisor to evolve and streamline them as and where appropriate
• Manage the HR system, ensuring all employee data and information is accurate and up to date
• Request and reply to references in a timely manner for all new starters and chase as and when needed
• Conduct bi-annual HR audits to verify all documentation held on employees is accurate and up to date, in employee files
• Collate all relevant payroll changes and report,  and communicate any relevant payroll implications to the employee and Payroll Manager on a monthly basis
• Support the People team with project administration including exit interview and engagement surveys
• Support with maintaining business organisational charts, working with the HR Advisor & Reward and Budget Manager to ensure they are accurate and up to date
• Attend and take minutes in disciplinary and grievance meetings as and when required
• Support with exit interviews and relevant administration
• Provide relevant reports and data as and when required
• Manage PO's on the SAP system and liaise with suppliers and Accounts Payable Team regarding invoices and payment
• Provide any other ad-hoc support to the Human Resources Team

• Previous experience of working as an HR Assistant or Administrator within medium sized business
• Knowledge of HR processes and administrative tasks
• Experience working in a fast pace office environment
• Education and qualifications
• CIPD or part CIPD qualification desirable but not essential, training will be provided.
• Process driven
• Organised and structured approach to work
• Managing an HR system, preferable
• Effective communicator
• Enjoys working as part of a team and independently
• Friendly and approachable manner
• Proactive, solutions focused approach to tasks
• Enjoys working in a fast-paced, people focused, office first environment
• Confident in dealing with queries in person and via e-mail

At The Office Group, we know that  work isn't just about working. We offer all of our employers a fantastic range of benefits, including;

• Flexible working hours
• Hybrid working - 4 Days in the office. 1 day WFH
• 28 days annual leave
• Birthday Leave
• 2 weeks work from anywhere
• Annual leave purchase scheme
• Healthshield
• Study support
•  5% Pension scheme
• Life Assurance
• Discounted Gym membership
• Season Ticket Loan
• Cycle to Work Scheme
• 25% Discount at Fora Cafes