THE TEAM
At JSM Group, we’re passionate about creating a people-first culture while delivering critical infrastructure projects across the UK and beyond. Our HR team is central to this vision—partnering with the business to attract, retain, and develop talent while building a high-performing, engaged, and inclusive workforce. We are now looking for a proactive and experienced
HR Business Partner to help shape and deliver our people strategy across key business units.
SCOPE OF THE ROLE
As a HR Business Partner, you will work closely with operational and leadership teams to provide expert HR guidance, support employee engagement, and drive continuous improvement across the employee lifecycle. This is a hands-on, solutions-focused role that requires both strategic thinking and operational delivery. You'll be instrumental in managing employee relations, supporting talent development, and embedding our values-driven culture throughout the business.
Location: Primarily based in Potters Bar, with regular travel (:2x per month) to Barking or other UK sites
Line of Reporting: Senior HR Business Partner
Working Hours: Full-Time | 08:00–17:00
How You’ll Succeed
✔ Acting as a trusted advisor and coach to managers on performance, engagement, and employee wellbeing
✔ Managing ER casework including investigations, grievances, disciplinary actions, and informal resolutions
✔ Supporting the rollout of people strategies and HR initiatives aligned with company goals
✔ Partnering with leaders to build people management capability and consistency in applying HR practices
✔ Supporting talent and succession planning, including documentation and follow-up actions
✔ Contributing to leadership development and manager training programmes
✔ Collaborating with Talent Acquisition on recruitment, onboarding, and early talent development
✔ Analysing HR data to identify trends and influence people-related decisions
✔ Supporting annual pay review cycles, benchmarking, and reward initiatives
✔ Promoting wellbeing, inclusion, and engagement through local and group-wide programmes
✔ Ensuring compliance with HR policies, procedures, and employment legislation
✔ Supporting change programmes such as restructures, TUPE, and process improvements
What It Takes
🔹 Proven experience in an HR Business Partner, HR Advisor, or HR Generalist role
🔹 Strong working knowledge of UK employment law and best practice HR approaches
🔹 Demonstrated success in managing employee relations from start to finish
🔹 Confident in influencing and coaching managers at all levels
🔹 Experience supporting talent management and development initiatives
🔹 Excellent written and verbal communication skills
🔹 Proficient in HR systems and comfortable using data for insight and reporting
🔹 Sound judgement, high levels of discretion, and a proactive mindset
Qualifications
📜 CIPD Level 5 (or working towards it) – Equivalent experience will also be considered
📜 Desirable: Experience in an operational, infrastructure, engineering, or international environment
What We Offer
- The opportunity to shape and deliver impactful people initiatives
- A collaborative team environment where people matter
- Exposure to a growing, values-led infrastructure business
- Competitive salary and benefits package
- 28 days of holiday (excluding bank holidays)
- 2 paid volunteering days a year
- Hybrid working pattern
Equal Opportunity Statement
JSM Group Services Ltd. is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, and to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. JSM Group operates a zero-tolerance policy to any form of discrimination, abuse or harassment.
JSM Group Services Ltd. is a leading provider of integrated utility infrastructure solutions. Our combination of end-to-end technical expertise, decades of industry experience, and unlimited fresh thinking make us a trusted partner for the implementation of next-generation connectivity in energy and communications. Our focus is on building for tomorrow by delivering every day for customers right across the UK, Europe and beyond.