HR Manager - Payments

Business: Fast Growing Series B payments Firm

Headcount: 150 employees

Location: London

ARR: 50m

Space has partnered with a super fast-growing payments business on the hunt for a generalist HR manager to support on them on their next phase of growth.

Responsibilities:

Employee Lifecycle Management

Attraction & Recruitment

• Partner with managers to define workforce needs and role profiles.
• Lead full-cycle recruitment: sourcing, screening, interviewing, assessing, and making offers.
• Build talent pipelines and strengthen employer branding.
• Ensure a seamless candidate experience that reflects organizational values.

Onboarding & Induction

• Design and deliver onboarding programs to integrate new hires effectively.
• Coordinate induction training and ensure compliance with required documentation.
• Support managers in setting objectives and expectations for new employees.

Development & Engagement

• Oversee performance management cycles, providing coaching to managers.
• Identify skills gaps and drive learning and development initiatives.
• Deliver engagement and wellbeing initiatives that foster inclusion and retention.

Reward & Recognition

• Manage payroll and benefits administration, ensuring accuracy and compliance.
• Support compensation reviews and benchmark roles against market standards.
• Develop recognition programs to celebrate employee achievements.

Employee Relations & Compliance

• Act as the first point of contact for employee relations matters, ensuring fair and consistent resolution.
• Maintain up-to-date HR policies aligned with legislation.
• Ensure health & safety, equality, and employment law compliance.

Offboarding & Alumni Relations

• Manage resignations, retirements, redundancies, and terminations professionally and compliantly.
• Conduct exit interviews and analyze trends to drive retention strategies.
• Develop alumni networks where appropriate to support future talent attraction.

HR Operations & Reporting

• Ensure employee records and HRIS data are accurate and GDPR compliant.
• Produce HR metrics and dashboards to inform business decisions (e.g., turnover, recruitment effectiveness, engagement).
• Continuously review HR processes to improve efficiency and employee experience.

Qualifications & Skills

• 3+ years experience as an HR Manager, HR Generalist, or similar role with full lifecycle exposure, ideally within a payments, fintech or fast growth technology business.
• Strong background in end-to-end talent acquisition and workforce planning.
• Knowledge of HR best practices, employment law, and compliance.
• Excellent communication, influencing, and relationship-building skills.
• Skilled in conflict resolution, coaching, and change management.
• Proficiency with HRIS systems.