HR & Office Coordinator

London, England, United Kingdom

7/8/2025

Full-time | Hybrid (3 days/week in-office) | Based in Kentish Town, North London

Are you a people person with strong organisational skills, great attention to detail, and a desire to begin or grow your career in HR? We're looking for a People & Office Coordinator to join our team in a dynamic dual-role—with approximately 60% of your time focused on People (HR) operations and 40% supporting Office and Facilities activities.

In this role, you’ll provide essential day-to-day support across both the People and Office functions - owning key processes like onboarding, employee records, events coordination, and office operations. You'll play a vital role in ensuring our workplace runs smoothly while contributing to a positive and inclusive employee experience.

Due to the dual nature of this role, a minimum of three days per week in the office is required, with flexibility to cover additional days when needed (e.g. annual leave cover for the Head of Office & Facilities).

About Us

Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We're proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a small and collaborative team—our environment is open, inclusive, and focused on doing great work together.

Key Responsibilities

General

• Be the friendly and reliable first point of contact for all People and Office-related queries, including managing shared inboxes
• Support the coordination of company social events - from offsites to weekly sports activities - as an active member of our Social Committee
  
  

People Administration & Employee Experience

• Manage end-to-end people processing for new starters, leavers, employee changes, right to work checks, references etc
• Own the onboarding experience, ensuring new joiners have a smooth and welcoming introduction to the company
• Support benefit administration—adding/removing employees from schemes and maintaining accurate records
• Assist with monthly payroll preparation, ensuring all documents and data are accurate and complete
• Maintain secure and up-to-date employee records in line with GDPR and internal policies, including regular audits
• Ensure data accuracy across all People trackers and systems
• Support on People-related projects and contribute to building a positive and inclusive workplace culture
  
  

Office & Facilities Support

• Assist in the day-to-day running of the office, including reception duties (such as answering calls and welcoming guests), managing deliveries, and handling office supply orders
• Take notes during meetings, assign action points, and follow up as needed
• Coordinate travel arrangements, including bookings and itinerary preparation
• Provide general support with office-related projects when required
  
  

Required

Skills & Experience

• Some experience as an HR/People coordinator, office administration or a similar hybrid support role
• A people-focused mindset, with enthusiasm for delivering a great employee experience
• A general understanding of HR/People processes and practices
• Strong attention to detail and the ability to manage and prioritise multiple tasks
• Proficiency in Microsoft Office
• Good written and verbal communication skills, with confidence engaging across all levels of the business
  
  

Preferred

• CIPD qualification (Level 3 or 5) or working towards it
• Experience using HRIS and ATS software
  
  

What You Can Expect In Return – Our Benefits

From Day One

• 30 days holiday (in addition to bank & public holidays)
• In-house chef *
• In-house masseuse *
• Team sporting events
• 25% discount on Brentford Football Club merchandise
• Cycle to work scheme
• Employee Assistance Programme
• Interest-free travel season ticket loan
• Offsite trips
• Available on selected days
  
  

After 3 Months

• Pension - Employer Contribution starting at 5.5%, and employee starting at 2.5%
• Income protection – 75% of salary (subject to terms & conditions)
  
  

After Probation

• Private Medical Insurance - including  coverage of any excess payment
• Health Cash Plan via Medicash
• Life Assurance (4 x times earnings at time of death)
• Enhanced Company Sick Pay
• A discretionary annual bonus
  
  

After 2 Years

• Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%)
• Enhanced Maternity Pay
• Enhanced Paternity Pay
  
  

After 4 Years

• Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)
  
  

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