HR Operations Manager

West Midlands, England, United Kingdom

8/8/2025

Knights Brown is not just a company but a community where ambition and job satisfaction align perfectly.

Our core values are at the heart of everything we do, crafting an environment where employees don't just work for us; they grow with us, creating careers that reflect their passions and aspirations.

At Knights Brown, you're not just joining a company; you're becoming part of a family that values your well-being, celebrates your achievements, and supports your growth every step of the way.

This is an exceptional opportunity to join one of the UKs fastest growing contractors as a HR Operations Manager.

Dynamic and entrepreneurial, this company is a great fit if youre looking to work in a supportive but ambitious environment with clear career progression and proactive employee engagement.

This role will provide a responsive, compliant, and high-quality HR service by staying informed on current legislation, regulations, and best practices. Shape and drive our people strategy to position Knights Brown as an Employer of Choice.

Accountabilities;

• Work closely with our Internal Recruiter to support a smooth onboarding experience for new starters.
• Deliver an effective HR service to our current and future people, contributing to being an employer of choice.
• Enable our people to understand and access their benefits easily.
• Manage the HR discipline. Establish clear, straightforward policies, processes and activities, compliant with legislation, understood and responsive to our changing business.
• Ensure all data processing activities are compliant with Data Protection Regulations.
• Analyse data throughout the employment life cycle, to support improvements to our business, through external benchmarking, KPIs, surveys.
• Work closely with our payroll team to improve processes to comply with regulations and changing legislation, such as National Minimum Wage.
• Work proactively with line managers, coaching and supporting them to deliver effective people solutions, improving the capability of our teams.
• Support line managers in handling complex employee matters ensuring legal and procedural compliance. Assist in the resolution of any trends that may arise.
• Support the completion of complex bid submissions.
• Work closely with our People and Talent Director on projects that will deliver our strategy and embed our guiding principles in all we do.
• Create opportunities for the HR team to develop.
  
  

Essential

• Previous experience in similar role
• CIPD qualified/ membership
  
  

Knights Brown actively promotes inclusiveness across the workplace, creating an environment where each individual has the equal opportunity to achieve their full potential and where employees feel respected.

A diverse and skilled workforce is essential to our success. We are a signatory to the Armed Forces Covenant and welcome applications from the Armed Forces Community.

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