HR Product Manager (Synergy programme)

Pay £57,946 - £68,205

Job description

Role Overview

Successful candidates will:

• Blend product management skills with HR expertise to lead HR transformation through design, testing and deployment of the new system.
• Champion Synergy and build strong relationships with Product Managers, Process Owners and Subject Matter Experts across all four departments.
• Work flexibly within an AGILE, multi‑disciplinary team, adapting quickly to changing priorities.
• Support HR convergence and own the future‑focused, end‑to‑end transformational design, maintaining design integrity throughout.
• Contribute to a positive, inclusive programme culture while supporting senior leaders.
• Play a key role as the programme transitions from design to build and service readiness, ensuring consistent implementation across departments.
• Partner with suppliers to build the solution and supporting services, driving adoption and guiding teams through complexity to ensure successful delivery.

Key Responsibilities

Design Leadership & Portfolio Ownership

• Own and lead a portfolio of critical Core Build design activities aligned to the Synergy programme plan.
• Continue to optimise transformation opportunities within areas of accountability.

Product Expertise

• Act as a product expert for your design areas across key programme milestones.
• Support other Synergy workstreams including onboarding the Synergy Business Process Services Provider and establishing the Shared Service hub.

Multi‑Disciplinary Collaboration

• Work across a multi‑disciplinary team representing the programme to various stakeholder groups.
• Lead a design squad comprising departmental HR leads, Synergy technical teams, business change, and external delivery partners.

Job Architecture & Catalogue Governance

• Govern, promote, and progress the common Synergy job catalogue, collaborating with functions such as Finance and Source to Pay.
• Ensure alignment with Government People Group through regular engagement, reviews, and coordinated delivery planning.

Subject Matter Expertise

• Act as an expert on Synergy job architecture and position management across the four departments.
• Support departments in preparing for implementation, addressing challenges, and identifying solutions.
• Use HR functional expertise to help departments adopt new ways of working through cloud‑based technology.

Person specification

The successful candidate will need to demonstrate:

Essential Criteria

• Understanding of building standardised job frameworks or position management implementation (Lead Criteria).
• Proven track record of leadership and change management of HR transformation at scale. Ability to lead behavioural and transformational change, understanding the factors that drive a positive employee experience.
• Demonstrable experience and evidence of delivery in HR professional area of expertise.
• Ability to influence a wide network of stakeholders with experience of influencing senior stakeholders to achieve successful outcomes.
• Experience of engaging successfully with a variety of professional teams, including Digital, HR, Operational Delivery as well as external partners.

Click Apply for more details and benefits of working for DWP.