HRSS Specialist

Reading, England, United Kingdom

7/25/2025

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

As an HR Shared Services Specialist at OpenText, you play a vital role in delivering operational excellence. You are part of a dynamic, collaborative team that ensures our employees experience seamless HR processes throughout their journey—from onboarding to offboarding. Your expertise in managing complex transactions and your commitment to continuous improvement help shape a high-performing, customer-centric HR function.

You thrive in a fast-paced, detail-oriented environment and are passionate about optimizing processes to deliver consistent, high-quality service. Your work directly supports our mission to create a digital-first, employee-focused workplace.

What The Role Offers

•  Ownership of end-to-end HR processes including onboarding, organizational changes, leave management, and offboarding.
•  Execution of moderate to complex HR transactions with precision and care.
•  Collaboration with HR Business Partners, Centres of Excellence, and third-party vendors to ensure seamless service delivery.
•  Maintenance of accurate employee records and HR documentation in line with policy and system updates.
•  Contribution to the HR Knowledgebase and self-service portal to empower employees and streamline operations.
•  Preparation of monthly reports and participation in internal audits to uphold data integrity and compliance.
•  Support for system testing, upgrades, and implementation of new HR technologies.
•  Active involvement in continuous improvement initiatives to enhance efficiency and employee experience.
  
  

What You Need To Succeed

•  1–2 years of progressive experience in HR operations or shared services within the EMEA region.
•  Bachelor’s degree in Business, Human Resources, or a related field.
•  Strong understanding of HR processes, particularly in the Nordics, and familiarity with regional compliance requirements.
•  Exceptional customer service mindset with a focus on delivering high-quality employee experiences.
•  Ability to manage multiple priorities under tight deadlines with excellent organizational and time management skills.
•  Strong communication skills and attention to detail.
•  Proficiency in Microsoft Office; SAP/SuccessFactors experience is a plus.
•  Intellectual curiosity and a drive for continuous learning and process optimization.
  
  

One Last Thing

At OpenText, we’re more than a global technology company—we’re a community built on trust, collaboration, and innovation. As an HR Shared Services Specialist, you are a key contributor to our employee experience, ensuring that every interaction is handled with care and precision. Your dedication to operational excellence and continuous improvement helps us build a workplace where people thrive. Join us in shaping the future of HR service delivery and making a meaningful impact across our global organization.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.