Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At British Gas, our mission is to sell it and mend it.
We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.
Role Purpose:
As HSE Coordinator for British Gas Services & Solutions, you will provide high-level administrative and coordination support to the Health, Safety & Environment team across our national operations. Based within our corporate office structure, this role underpins our Zero Harm culture, HSE Excellence modelling and ensures the integrity and effectiveness of our HSE management systems.
Working closely with operational leaders, HSE Business Partners, and frontline teams, you'll play a vital role in managing HSE documentation, tracking compliance activities, taking ownership for non-technical projects and supporting initiatives aligned with the Zero Harm to People & Planet strategy.
Key Accountabilities:
- Coordinate of alignment across Field Fulfilment (Field Services & Home Solutions incl. PH Jones) to ensure consistent reporting and cross collaboration.
- Organise and support the One Team approach across FS and HS including scheduling, minute-taking, agenda development, action logging and tracking of joint team meetings including room bookings, volunteering activities and other ad-hoc requirements.
- Take ownership and development of the sharing of information across BGSS field operations with respect to incident notifications and lessons learned.
- Track and manage HSE compliance calendars including audits, inspections, training renewals, and permit expiry dates across Services & Solutions.
- Administer and monitor incident and near-miss reporting systems, ensuring timely investigation support, data integrity, and follow-up action tracking.
- Produce accurate, professional HSE performance reports (weekly, monthly, quarterly, annual) for senior stakeholders, contributing to internal dashboards and regulatory submissions.
- Support senior level reporting with interrogation, oversight and baseline narrative of monthly performance data and trends for inclusion in MBR and National Governance decks.
- Support the organisation of National HSE Governance sessions, forums and safety committees – including scheduling, minute-taking, agenda development, and action logging.
- Liaise with key departments including People, Risk, Learning & Development, and Operations to ensure seamless delivery of HSE-related processes.
- Assist with audit preparation and documentation for internal reviews and external audits (e.g. BSI or HSE regulators).
- Manage procurement and stock control of HSE-related materials such as handouts and other training/briefing materials.
- Act as a first point of contact for internal HSE administrative queries, escalating as required to HSE Business Partners.
- Contribute to the continuous improvement of BGSS’s HSE systems, including automation, digital tools, and process standardisation.
- Triage and distribute work equitably to HSE Business Partners in relation to Volunteering Risk Assessment reviews.
- Act as control point for Sypol requests and escalate to HSE Business Partners as and when to ensure COSHH regulations are adhered to.
Experience & Skills Required:
- Experience in an HSE administrative or coordinator role, ideally within a large-scale, regulated, or field-service business (energy, utilities, or engineering preferred).
- Working knowledge of UK HSE legislation, particularly in relation to RIDDOR, risk assessment practices, and ISO frameworks.
- Excellent organisational skills with the ability to juggle multiple priorities and meet compliance deadlines.
- Strong IT literacy, including Microsoft Teams Excel, Word, PowerPoint, and SharePoint; experience with HSE platforms (e.g. Active SHE, Evotix, or similar) desirable.
- Effective communicator across all levels – capable of engaging with frontline engineers, Trade Union reps, operational managers, and corporate stakeholders.
- High attention to detail with a methodical approach to record-keeping and data accuracy.
Qualifications:
- NEBOSH General Certificate – desirable but not essential
- IOSH Managing Safely – advantageous
- Experience supporting ISO 45001/14001 certified environments
- Relevant administrative qualifications or project coordination experience welcomed
What You Can Expect:
At British Gas Services & Solutions, you’ll be part of a trusted brand with a strong commitment to safety, sustainability, and service excellence. You'll have the opportunity to support key HSE initiatives in a business that helps over 9 million customers stay warm, safe, and energy-efficient.
We offer hybrid working, access to Centrica’s employee benefits programme, and opportunities for personal development and progression within the HSE or corporate compliance space.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/britishgas
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
