Human Factors Engineer

Are you ready to deliver impactful Human Factors work that shapes the future of healthcare?

We’re looking for a Human Factors Engineer to join our growing team and contribute to a wide range of projects across all phases of development. You’ll work closely with clients, project managers, and engineers to deliver high-quality, insight-driven solutions that improve usability and reduce risk in medical device development.

Crux is a specialist consultancy at the forefront of medical device development. We partner with top-tier pharma clients to deliver innovative, safe, and user-centred solutions that transform healthcare. You’ll be part of a talented and collaborative team, helping to evolve our Human Factors capability and contributing to the development of new processes and approaches.

Check out what our Human Factors team is all about: Crux - Human Factors

• Work with top pharma clients on cutting-edge medical device projects
• Collaborate with a multidisciplinary team across our Bristol (UK) and Boston (US) offices
• Travel opportunities to support global project delivery
• Influence the development of life-changing healthcare technologies
• Be part of a consultancy that values curiosity, integrity, and collaboration

As a Human Factors Engineer, you’ll be involved in delivering impactful work for our clients, while helping to grow Crux’s Human Factors capability.

• Planning and carrying out usability and Human Factors activities
• Ensuring user needs are identified and met through integration of usability in product development
• Analysing data to generate tangible and feasible design solutions that improve usability and reduce use-related risk
• Liaising with external suppliers to enable efficient execution of Human Factors studies
• Producing clear, concise written reports and presentations
• Managing client expectations and communicating confidently with stakeholders
• Building trusted relationships within existing client accounts
• Giving constructive feedback to colleagues and supporting team development
• Presenting ideas to colleagues and clients with varying levels of technical knowledge
• Promoting awareness of usability and contributing to Crux’s growing Human Factors capability
• Proactively developing knowledge of relevant regulations, processes and best practices

• Educated in a Human Factors related subject (Product Design, Engineering, Psychology)
• Robust understanding of Human Factors techniques and usability principles
• In-depth understanding of Human Factors guidance documents and standards for medical device development
• Experience in evaluating and improving designs based on sound usability understanding
• Skilled in moderating user research and putting participants at ease
• Experience in data capture, analysis and report writing with a proven ability to synthetise a lot of information and distil it into meaningful design recommendations
• Strong report writing skills
• Excellent presentation and interpersonal communication skills
• Exceptional planning and organisational skills
• Great attention to detail
• Flexible and accommodating work ethic

• Communicates confidently with clients and internal teams
• Thrives in collaborative environments
• Has a grasp of industry trends, regulations, and best practices
• Enjoys sharing knowledge
• Is curious, inventive, and invested in building meaningful relationships