Human Resources Apprentice (HR Operations)

We're looking for a motivated, organised and proactive person to join our Human Resources Operations team.  You'll gain experience supporting the HR team and wider company with all matters relating to their employment. As an HR Apprentice, you'll work closely with our HR Operations Manager, and focus on onboarding, induction and HR administration, with involvement in the enhancement of our HR information systems. This is a broad-ranging role which works with different teams across HR and exposes you to different skill-sets. 

Our team of HR Business Partners, HR Advisers and Specialists make sure we attract, retain and develop talented people across our business. We handle everything from developing a people strategy that aligns with business needs to dealing with day-to-day employee relations, recruitment, wellbeing and development. Join us and you'll help retain and develop employees who are passionate about what they do and their contribution to the company.

Onboarding and Induction

• You will learn how the company onboarding and induction processes works, including liaising with various stakeholders to arrange a great onboarding experience. You will then be tasked with consistently looking at how we can improve onboarding for new starters and make the process brilliant
• Understand our people systems and, as time goes on, you will progress to be able to deliver new starter training on these systems confidently
• You will develop the ability to answer new starters' questions regarding forms, benefits etc and also liaise with hiring managers, Services and Tech to ensure a smooth onboarding for all

HR Administration

• You will be able to update staff changes, joiners and leavers in the HRIS system
• Manage the creation of letters for employees, including contracts, staff changes, memos, pay review
• Providing references for leavers, tenancy, mortgages and similar
• Manage  the central HR inboxes which receive queries from employees 
• Updating the HR System with probation planning
• Manage a range of reports around absence, holiday, starters and leavers 
• Manage the contingent worker upload to the HRIS system
• Support the HR Team with PO requisitions 
• Manage and maintain the digital filing system 
• Manage the Leaver process, track and ensure we have correct details for payroll and system process application

Supporting HR Specialisms

There may be some opportunities to support other teams within HR for example Talent and Performance with ad hoc projects and administration where required and also helping organise HR team social and engagement activities.

The ideal person will be organised, detail-oriented and keen to gain in-depth knowledge about systems and processes.  You will work autonomously, and also flag issues where needed. We're also looking for a natural collaborator, who is able to work with other members of the team, and who can develop to work confidently with our business stakeholders.

• GCSEs at grade C/level 4 or above in English and Maths
• A keen interest in pursuing a career within Human Resources, an interest in media (no prior experience is required)
• Excellent communication skills, both verbal and written
• Able to adhere to deadlines and work in a fast-paced team environment
• Good attention to detail 
• Punctual, well organised and good at managing your time

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.