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Company Profile
“To use the best technology to better connect people.”
We are an award-winning technology services company based in Bedford. Established in 2006, we have an outstanding growth record, fantastic clients, and an excellent working environment. Committed to delivering high-touch IT support to the property sector, specifically skyscrapers, our aim is to provide the highest levels of service coupled with a great working environment.
Description
We are growing our internal operations and are seeking a HR Coordinator to support and enhance our people operations. This role is essential in ensuring Total IT maintains a high-performing, compliant, and people-focused workplace. The HR Coordinator will:
- Support HR processes including recruitment, onboarding, and employee lifecycle management.
- Ensure compliance with employment legislation and internal policies.
- Foster a positive and engaging workplace culture.
Responsibilities
HR Administration & Compliance
- Maintain accurate employee records and HR documentation.
- Ensure compliance with employment laws and internal policies.
- Support audits and reporting requirements.
Recruitment & Onboarding
- Coordinate recruitment processes including job postings, interviews, and offers.
- Manage onboarding and induction for new hires.
- Liaise with hiring managers to ensure a smooth recruitment experience.
Employee Relations & Support
- Be a point of contact for employee queries and support.
- Assist in resolving employee issues and escalating where necessary.
- Promote a positive and inclusive workplace culture.
Training & Development
- Coordinate training sessions and maintain training records.
- Support the implementation of development plans and performance reviews.
HR Projects & Initiatives
- Contribute to HR initiatives such as wellbeing, engagement, and diversity.
- Manage the company’s employee benefits programme, including the Vitality health and wellbeing scheme.
- Support continuous improvement of HR processes and systems.
Visa & Sponsorship Management
- Manage employee visa applications and sponsorship processes.
- Ensure compliance with UKVI regulations and maintain accurate records.
- Liaise with legal advisors and government bodies as needed.
Results / Measures
- Accurate and up-to-date HR records and documentation.
- Smooth and timely recruitment and onboarding processes.
- High employee satisfaction and engagement.
- Compliance with HR policies and legal requirements.
- Positive feedback from staff and management.
Responsible for (Budget / People)
- HR administration across all departments.
- Coordination of recruitment and training budgets.
Software and Technology Competencies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- SharePoint for document management
- HRIS systems (e.g., HR Toolkit BrightHR)
- Familiarity with applicant tracking systems and e-learning platforms
Skills, Knowledge, and Experience
- Experience in HR coordination or administration.
- Knowledge of UK employment law and HR best practices.
- Strong organisational and communication skills.
- CIPD qualification (or working towards) is a plus.
Key Behaviours
- Detail-oriented and organised
- Approachable and empathetic
- Discreet and trustworthy
- Proactive and solution-focused
- Collaborative and team-oriented
What do we expect from you
- Positive attitude
- Professional and high-standard approach to work
- Drive and determination
- Adaptability and flexibility
- Reliability and dependability
- Ability to add value to the organization
Company Benefits
- 30 Days annual leave plus 1 day, 2 weeks either side of your Birthday
- Private Healthcare including 24hr GP Service, In-patient/Out-patient care, Therapies cover & Advanced Cancer Care cover
- Mental Health & Wellbeing programmes
- Audio, Optical & Dental cover
- Reward Programme valued at approx. £1,750/year
- Great working environment with a friendly team
- Contributory pension scheme
- Up to 10 days of relevant training per year
- Tailored professional and personal development plan
- High-performance computers for all employees
- Modern office with breakout areas
- Flexible Office/Home Working
Interview Process
1. Telephone Screening (10–15 minutes)
2. Microsoft Teams Interview with Executive Management
3. Face-to-Face Interview with Executive Management Team
4. Call with Executive management to discuss offer and expectations
5. Offer Letter and Welcome to the Total IT Team!
Why work at Total IT
"Great people", "The atmosphere makes me want to come into work each day!"
Expect a warm welcome, professional support, and top-up training to help you meet your goals.