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Who We Are?
ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.
Job Summary:
We are seeking a proactive and experienced HR Manager to lead and oversee the HR operations in our UK office. This role requires a strategic and hands-on HR professional who will work closely with the senior leadership team to shape and support a positive employee experience, drive engagement initiatives, and continuously improve people processes. The ideal candidate will also have a overview of payroll and immigration requirements to ensure compliance and efficiency in these areas.
Key Requirements:
- Proven experience in an HR Manager or HR Business Partner role within the UK.
- Strong knowledge of UK employment law, HR best practices, and employee relations.
- Demonstrated experience in employee engagement, performance management, and culture initiatives.
- Familiarity with payroll processes and benefits administration (not necessarily processing payroll).
- Understanding of UK immigration procedures, including sponsorship and right-to-work checks.
- Excellent communication, influencing, and interpersonal skills.
- Proficiency in HR systems and Microsoft Office tools.
- CIPD Level 5 (or working towards) preferred.
1. HR Operations & Strategy
- Oversee day-to-day HR operations ensuring compliance with UK employment laws and internal policies.
- Act as a key point of contact for managers and employees for all HR-related matters.
- Collaborate with the leadership team to align HR strategies with overall business goals.
2. Employee Engagement & Culture
- Develop and implement initiatives to foster a high-performing and inclusive work culture including action planning of employee engagement surveys.
- Analyse survey data and partner with leadership to drive meaningful change.
3. Performance Management
- Oversee the performance review cycle and ensure it is embedded in the organisation effectively.
- Support managers in setting objectives, conducting reviews, and identifying development needs.
4. Recognition & Reward
- Drive employee recognition programs that reinforce company values and performance.
- Monitor the effectiveness of recognition initiatives and recommend enhancements.
5. Payroll & Benefits Support
- Liaise with the ITCI C&B team to assist with benefits administration, employee queries, and yearly benefit reviews.
6. Immigration & Right to Work
- Maintain oversight of employee visa and immigration status, ensuring compliance with UK Home Office requirements.
- Support new hires and internal transfers with visa processes and right-to-work documentation by liaising with ITCI Immigration team .
7. HR Data & Reporting
- Maintain accurate HR records and produce regular reports on key metrics
- Ensure confidentiality and compliance with GDPR in all employee data handling.
8. Lead Cross Europe activities
- Lead initiatives of engagement , DEI, process standardization etc to strengthen the people practices in the region.
What We Offer:
- A collaborative and values-driven work environment.
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
- Flexible working arrangements (hybrid options available).
Our X-Factor
- Work ethic: You are a consummate professional.
- Aptitude: You have an innate capacity to transition from project to project without skipping a beat.
- Communication: You have excellent written and verbal communication skills for coordination across projects and teams.
- Impact: You are a critical thinker with an emphasis on creativity and innovation.
- Passion: You have the drive to succeed paired with a continuous hunger to learn.
- Leadership: You are trusted, empathetic, accountable, and empower others around you.
