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We are seeking an experienced IAM Analyst/Engineer with a strong background in SailPoint IdentityNow to support the ongoing identity access management initiatives for our client, API Group. This role is more break-fix/support-oriented than engineering, but still requires solid technical capabilities to troubleshoot and maintain IAM systems effectively.
Key Responsibilities
- Provide daily support and troubleshooting for SailPoint IdentityNow.
- Perform break-fix activities related to IAM policies, entitlements, and integrations.
- Monitor and manage user access, lifecycle management, and compliance reporting.
- Interface with internal stakeholders to resolve identity-related issues and implement best practices.
- Support minor enhancements, configuration changes, and integration updates.
- Collaborate with engineering and security teams as needed for escalations or cross-functional support.
Qualifications:
- Strong hands-on experience with SailPoint IdentityNow.
- Proven track record in IAM operations, including user provisioning, access reviews, and troubleshooting.
- Familiarity with identity governance, RBAC, and compliance workflows.
- Understanding of identity integrations (e.g., Active Directory, HR systems, etc.).
- Strong analytical and problem-solving skills.
Plusses:
- Experience with other IAM platforms or tools.
- Familiarity with scripting or automation for IAM workflows.
- Exposure to API Group's industry (e.g., industrial services, infrastructure).
Additional Details
This is a contract-to-permanent position with strong potential for full-time conversion. The role is primarily remote, but candidates must be able to travel onsite to the Manchester area a few times per quarter.
